Education Coordinator - Generous Compensation

We are hiring a creative Education Coordinator to join our knowledgeable team at National Alliance on Mental Illness of New York City (NAMINYC Metro) in New York, NY.
Growing your career as a Full Time Education Coordinator is an unparalleled opportunity to develop valuable skills.
If you are strong in research, problem-solving and have the right determination for the job, then apply for the position of Education Coordinator at National Alliance on Mental Illness of New York City (NAMINYC Metro) today!

Reports to: Manager of Education and Outreach 

FSLA Status : Non-Exempt full time 

  Hours : 32 hours per week, 10am-6pm Monday through Thursday, Friday 10am-2pm and evening and weekend hours as needed or requested by supervisor. Hybrid work schedule with 2-3 days in the office.  

 

AGENCY DESCRIPTION:  

The National Alliance on Mental Illness of New York City (NAMI-NYC) is the only nonprofit organization providing direct support to family members caring for loved ones with serious mental illness, like major depression, bipolar disorder, and schizophrenia. We offer classes, 30+ support groups, family mentoring, a Helpline in English, Spanish, and 180+ languages, and more to peers and family members completely FREE regardless of income, insurance, or immigration status. (Even if you don’t apply to this role, check out our calendar and tell a family member or friend about us. It’s free to any New Yorker who needs mental health support. Really.

NAMI-NYC not only provides virtual and in person free mental health programs and services to the community, but also fights for New Yorkers and our rights, including access to affordable, culturally responsive mental healthcare, peers not police in mental health crisis response, and investment in community-based programs. We also work to prevent people with serious mental illness experiencing further interaction with the criminal legal system and break an unjust, endless cycle of psychiatric hospitalizations, homelessness, and incarceration.   

We aim to increase mental health access to communities of color, monolingual Spanish speakers, the LGBTQ+ community, the Deaf and hard of hearing, older adults, and other underserved communities. We also care about addressing our country’s mental health crisis, especially among young people. We care about suicide prevention and connecting all New Yorkers to the resources they need.   

Check out our website at and follow us on social.  

POSITION DESCRIPTION:  

We are excited to continue to build our Program and Services team. We’re looking for our next incredible Education Coordinator who is creative and has a can-do attitude. If you enjoy rolling up your sleeves and getting things done, you’ll likely be a great fit. We’re looking for an experienced peer (an individual living with a mental health challenge OR a family member of someone living with a mental health challenge) who is passionate about community outreach and education. Someone who can punch above their weight.   

You have respect and compassion for individuals and families affected by mental illness. You will oversee and supervise all peer-led educational programs and outreach activities for people living with mental health issues as well as their families/supporters.You will manage the delivery of one of the most important mental health messages to New Yorkers — You are not alone; NAMI-NYC is here for you.   

 You’re a problem solver who embraces change and thrives in a fast-paced work setting. As part of a committed team, you will be primarily responsible for directly administering and coordinating three NAMI Signature education classes: Basics, Family to Family and Peer to Peer. NAMI-NYC’s education programs provide much needed support and knowledge to people living with mental illness as well as their families. This position will coordinate all aspects of these classes and will work closely with the Senior Education Specialist to ensure the successful roll out of classes throughout the year, as well as work collaboratively with the entire programs and services team and the larger NAMI-NYC staff to advance programmatic strategic goals. 

The sky is the limit, and new ideas are not only welcomed but encouraged. We can’t wait to see what our next Education Coordinator can do.  

 

 

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions .  

• Plan and coordinate all logistics related to scheduling educational classes in collaboration with the Senior Education Specialist (e.g. ensuring classes are being held on a regular basis throughout the year, arranging zoom links, track class attendance spreadsheets, weekly reminders, etc.) 
• Oversee progress of classes to ensure they are filling to capacity 
• Screen via email and/or phone calls and register all prospective participants prior to class start date 
• Enter program data in the internal and external database(s) and report data regularly 
• Complete and maintain documentation related to all classes in the internal database 
• Manage stipend process for teachers 
• Coordinate distribution of class materials and zoom details for virtual classes to all participants and teachers. 
• Order class materials from NAMI-NYS 
• Work with the Communications Department to promote all classes in emails, newsletter and social media as well as the NAMI-NYC website 
• Send appropriate forms to NAMI-NYS for upcoming classes 
• Ensure Helpline is up-to-date on class availability 
• Coordinate new educational classes as these are launched 
• Attend internal and external meetings 
• Other duties as assigned 

 

What Makes You Successful  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• You possess a Bachelor’s degree, preferably in a human services related field.
• You have 3+ years’ experience in a social service setting 
• You have experience in program and volunteer coordination
• You have respect and compassion for individuals and families affected by mental illness.
• You have a basic knowledge of and experience with mental illness, recovery, and the mental health system – either personally or through a family member 
• You are committed to NAMI-NYC’s mission and are able to work effectively with diverse populations with a high level of integrity, diplomacy, and initiative 
• You are prroficient in the use of personal computers, Zoom and Microsoft applications and electronic record keeping systems 
• You have strong outreach and relationship building skills, are detail-oriented and posses strong administrative and organizational skills 
• You have a sense of humor 
• Ideally, you speak more than one language- bilingual English/Spanish strongly preferred 

 

Physical Demands:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. 

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. 

 

SALARY & BENEFITS:  

• Salary Range: $45-55k
• Generous PTO policy 
• Medical, dental and vision coverage 
• 401K retirement plan 
• Transitchek (when applicable) 

 

To apply: Send cover letter and resume to View email address on jobs.institutedata.com Be sure to put Education Coordinator in the subject line. Resumes submitted without a cover letter will not be considered. No Phone Calls, please. 

Benefits of working as a Education Coordinator in New York, NY:

● Excellent Benefits Package
● Room for Advancement
● Generous Compensation