Employee Relations Coordinator

About Children of America (COA): We provide a warm, safe and fun environment that helps children develop socially, emotionally, physically and intellectually. Our teachers are passionate; our programs are inventive; and our approach is unwavering: Bring the very best childcare experience to every family. We care for life's most precious gifts, and we take our job seriously.

Job Description: The Employee Relations Coordinator is responsible for fostering a positive work environment by addressing employee concerns, resolving conflicts, and ensuring compliance with company policies and legal regulations. This role involves supporting the Employees Relations Manager in developing and implementing employee relations programs, conducting investigations, and providing guidance to employees and managers on workplace issues. Your role will include undertaking a variety of HR administrative duties.

Job Requirements to be successful in this role:

• Bachelor's degree in human resources, Business Administration, or a related field.
• Minimum of 2-3 years of experience in human resources, employee relations, or a related role.
• PHR, SHRM-CP, or related certification preferred

Day-to-Day Responsibilities:

• Assist in developing and implementing employee relations programs and policies.
• Serve as a point of contact for employee inquiries and concerns, providing guidance and support.
• Promote a positive work environment through effective conflict resolution and mediation.
• Assist in conducting thorough and impartial investigations into employee complaints and grievances.
• Document findings and recommend appropriate actions based on investigation results.
• Work with managers and employees to resolve conflicts and improve workplace relationships.
• Ensure company policies and procedures are consistently applied and adhered to.
• Stay up to date with federal, state, and local employment laws and regulations.
• Provide guidance to managers and employees on HR policies, procedures, and best practices.
• Develops and administers programs related to employee relations, conflict resolution, and compliance. To help align the workforce with the strategic goals of the company.
• Support initiatives aimed at enhancing employee engagement and satisfaction.
• Explain the company's benefits and compensation programs, such as medical, retirement, etc.
• Assist in organizing and conducting employee information meetings on employment policy, employee benefits and other projects.
• Maintain accurate and confidential records of employee relations issues and investigations.
• Prepare reports and analysis on employee relations trends and outcomes for management review.
• Work closely with Employee Relations Manager to support overall HR goals and initiatives.
• Collaborate with other departments to ensure a cohesive approach to employee relations.

Our Shared Mission:

• Accountability: Empower self-decision making by accepting responsibility and learning from mistakes to serve COA's mission, vision, and values.
• Collaboration: Align solutions that understand the needs of stakeholders to serve COA's mission, vision, and values.
• Growth Mindset: View obstacles as opportunities for growth, accepting feedback to enhance the development of employees and the organization.
• Integrity: Go beyond honesty and loyalty by considering the impact of decisions and doing what's right for all stakeholders.

THE BENEFITS OUR ENROLLMENT SPECIALISTS ENJOY:

• Internal Career Advancement Opportunities
• Childcare Assistance Program
• Educational Assistance/Reimbursement
• Employee Referral Bonus
• Recognition Programs
• Medical, Dental, Vision
• 401(k), Life, Accident, & Disability
• Paid Vacation/ Paid Holidays

Children of America is an equal opportunity employer and a drug-free workplace.

All job offers are contingent upon the successful completion of a background check and the submission of the required state documents.