Field Service Operations Manager

Envision Commercial Cleaning is a family-owned and operated business in West Chester, Ohio. We are actively seeking a dedicated Field Service Operations Manager. This new team member should be a hands-on team player, ready to engage in all aspects of our operations. This role is perfect for someone who takes pride in their work and is eager to make a tangible impact in managing and participating actively in our operations.

What You Will Do:

• Perform hands-on cleaning and floor care tasks at various commercial facilities.
• Train and motivate team members, ensuring everyone is aligned with our high standards and efficient cleaning practices.
• Fill staffing/service gaps to ensure the success of cleaning service relationships.
• Complete floor care projects with other lead / senior floor care team members.
• Address and resolve client service issues promptly.
• Physically perform all cleaning and floor care roles in accordance with company policies and standards.
• Maintain cleanliness of equipment and ensure it functions properly.
• Responsible for keys, combinations, equipment, and asset control.
• Responsible for securing the building when work is complete.
• Assist as needed in establishing and maintaining a positive relationship with customers and other team members.
• Meet with clients to identify, address, and resolve issues or shortcomings.

Who We Are Looking For:

• Proven experience in the cleaning industry, with a strong background in performing cleaning tasks and assisting with and completing floor care type functions independently and as a team.
• Excellent problem-solving skills and ability to learn new floor care and cleaning procedures.
• Must be available to work the second shift.
• Valid Driver's License and eligibility to be approved for company automobile insurance.
• Must be able to pass a background check.
• A commitment to hard work, reliability, and a strong work ethic—proud of your work, whether supporting our floor care operations, cleaning or working alongside others.
• Experience in a customer service/client-facing environment

Why Work With Us:

• Competitive salary and commission-based bonuses.
• A family-oriented work environment with a strong focus on team support and job satisfaction.
• The comprehensive benefits package includes supplemental insurance with Aflac, a 401(k) with company matching, and the use of a company car.
• Opportunities for career advancement and recognition through programs like Employee of the Month.
• Flexible and supportive management committed to your personal and professional growth.

If you're ready to roll up your sleeves and lead by example, making every space spotless and every team interaction count, we would love to hear from you. Envision values hard work and dedication, and we support every team member in achieving their career goals within our family atmosphere.

The Process:

Please apply directly and respond promptly to communications to be considered for this role. Please note that if you do not respond to messages promptly, we will not proceed with your application.

We appreciate your interest in making a difference with us and look forward to the future ahead.