Food and Beverage Administrator

Shoreham Hotel

Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls.

Associates can enjoy and be rewarded by several career development opportunities and the environment to grow one’s career into various areas of the hotel including leadership roles. The Omni Shoreham Hotel associates consistently rank their place of employment as one of the Best Places to Work by the Washington Business Journal and scored the hotel with the highest ever results on the Associate Engagement Survey in 2012.

Associates at the Omni Shoreham Hotel are proud of being a true part of an extended family and many have spent their entire careers within the hotel, some with over 4 decades of service! We celebrate these milestones and as well as many other successes on a monthly basis during our all associate rallies, “Hibiscus Huddles, “in honor of our company logo.

The F&B Administrator supervises daily Food and Beverage (F&B) payroll and scheduling and monitors compliance with all F&B policies, standards, and procedures in accordance with the CBA. Responsible for payroll duties, including but not limited to, reviewing schedule before posted to ensure there are no scheduling violations, flag 6- & 7-day work weeks, flag split days, and any potential overtime. Maintains the operating budget and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work.

• Assistant to the Director Food & Beverage and F&B Managers / Supports the Operation department.
• Extensive administrative duties and responsibilities; communication and distribution of daily/weekly/monthly reports and correspondence, operation procedures, handling confidential material and information, daily distribution of the mail, daily check deposit of accounts receivables.
• Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.
• Supports and supervises an effective monthly self-inspection program.
• Operates all department equipment as necessary and reports malfunction.
• Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Monitors and maintains the productivity level of employees.
• Reconciles associate punch times with schedule in Kronos time management system.
• Reconciles monthly inventories with Executive chef and Director of F&B.
• Reconciles quarterly China/glass/silver/linen inventories.
• Ensure all schedules are entered into Kronos.
• To ensure all PTO, sick time, etc. are entered into the payroll system.
• Verifies that all team members/supervisors understand the brand specific philosophy.
• Maintains the operating budget and verifies that standards and legal obligations are followed.
• Assists supervisors in understanding team members’ ever-changing needs and expectations, and how to exceed them.
• Celebrates and fosters decisions that result in successes as well as failures.
• Communicates areas that need attention to staff and follows up to verify understanding.
• Coordinates self-inspections for FOH/BOH cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.
• Establishes and maintains open, collaborative relationships within the department.
• Stays readily available/ approachable for all team members.
• Demonstrates knowledge of the brand specific service culture.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Serves as a role model to demonstrate appropriate behaviors.
• Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers daily.
• Takes proactive approaches when dealing with guest concerns.
• Sets a positive example for guest relations.
• Stays readily available/ approachable for all guests.
• Posts comments and guest satisfaction results in departments
• Responds in a timely manner to customer service department requests

• Bachelor’s degree preferred.
• Minimum of 2 years Food & Beverage supervisory experience required.
• Previous experience working with a CBA preferred.
• Self-motivated with ability to manage deadlines.
• General knowledge of Microsoft Word, Excel, and PowerPoint.
• Must have a strong attention to detail as well as strong customer service skills.
• Must be able to work a flexible schedule including weekends, nights and holidays.
• Ability to work independently with minimal supervision.
• Ability to maintain strict confidentiality.
• Must be highly organized and have the ability to multi- task and shift priorities as needed.
• A high degree of professionalism is required.
• Excellent written and verbal communications skills
• Ability to handle multiple priorities.
• Flexibility and capability to take on special assignments/projects as directed by supervisor.