Food & Beverage Administrator

Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel.

Job Description

Are you passionate about delivering exceptional service and ensuring a seamless bar operation? We are seeking a dedicated and motivated Full-Time Food & Beverage Administrator. This role supports the daily administrative tasks of the Food & Beverage Division. If you have a strong work ethic, a keen eye for detail, and a commitment to creating an unforgettable guest experience, we'd love to have you on board! 

What is in it for you:

• $28.51/hour
• Employee travel program offering discounted rates in Fairmont’s and Accor worldwide.
• Parking/Commuting Discounts.
• Paid meal breaks with complimentary meals served in our Staff Dining room.
• Medical, dental, vison insurance available for all full-time colleagues and their families. Additional supplemental insurance available. Free base employee only medical insurance.
• 401K Retirement plans with a 4% match for all colleagues. 
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.
• Fun, elegant atmosphere with amazing colleagues!

Key Responsibilities:

• Act as a liaison and communicate information between departments and the F&B management team
• Assist the In-Room-Dining department with daily service ensuring quality control & guest satisfaction
• Assist in preparing the tip distribution of In-Room-Dining department
• Champion the In-Room-Dining Daily Amenities
• Flag VIP & Long-Stay guests
• Input weekly schedules in labor management systems
• Design and print menus, plus other F&B signage and collateral
• Champion for OpenTable and the F&B POS system. Manage reservations platform. Set Up OpenTable Experiences and reservations for holidays and special occasions
• Assist Private Dining Coordinator with group bookings and buyouts on occasion
• Reply & accommodate guest special requests
• Control common restaurant email inboxes & relay details to necessary stakeholders
• Investigate room charge disputes
• Keep record of necessary audit controls adhering to corporate policies
• Attend weekly cross-division meetings and distribute notes to F&B leadership
• Other duties as assigned

Qualifications

Your experience and skills include:

• Previous Food & Beverage or Hotel experience preferred
• Previous experience with OpenTable preferred
• Excellent communication skills
• Ability to focus attention on guest needs, remain calm and courteous at all times
• Self-driven & passionate
• Ability to work cohesively and collaboratively as part of a team
• Must hold valid authorization to work in the US
• Food Handlers Card and MAST permit required

Additional Information

All your information will be kept confidential according to EEO guidelines.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

We are an equal opportunity employer. All offers contingent on background check and E-Verify.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS