Front Desk Coordinator

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Job Description - Front Desk Coordinator

Global Village Academy is an innovative charter school. Students learn core content through language immersion in their choice of French, Spanish, Mandarin, or Russian (depending on the school). GVA is truly a "global village." Our immersion teachers come from all over the world, each bringing their unique culture and language into the classroom. United by a common core, students are challenged to become world class thinkers, capable of engaging ideas using multiple languages and cross-cultural perspectives, through internationally bench-marked curriculum spanning each language village.

Summary:

To provide general support to the school. Duties include general clerical and receptionist work. Project a professional image through in-person and phone interaction.

Essential Duties and Responsibilities:

Attendance Duties:

  • Take attendance calls off the message machine
  • Update IC with corrected attendance
  • Run attendance letters for administration
  • Keep track of teacher absences and request substitutes
  • Administer school messenger program, setup attendance format and resolve problems

School Communication Duties:

  • Take messages from incoming calls for staff
  • Get parent messages to students during instructional time
  • Make school announcements
  • Send out email messages through IC and Outlook

Health Aid Duties:

  • Administer First Aide
  • Communicate with parents regarding health concerns
  • Enter health office visits into IC
  • Keep medical supplies stocked
  • Keep administration updated on new health office requirements

Ordering Supplies:

  • Track use and inventory janitorial supplies
  • Order janitorial, office, and teacher supplies
  • Create PO's and take through process
  • Distribute ordered supplies

Supporting with Clerical Needs:

  • Assist staff with clerical requests and arranging appointments
  • Assist with maintenance of copier machine
  • Assist with field trip submissions
  • Provide support and planning for school special events
  • Distribute mail to staff

Assist in Accounting Duties:

  • Take in monies for different entities of Global Village
  • Oversee petty cash funds and reconcile on a regular basis
  • Distribute pay stubs
  • Distribute or mail checks to appropriate entities or personnel
  • Communication with accountant regarding questions or issues

Organize Photo Days

  • Communicate with administration regarding planned dates
  • Organize photo sessions for classes
  • Communicate with photographer and send student information for photo day
  • Send schedule to teachers
  • Distribute photos to classes
  • Communication with photographer regarding any problem

Education and Experience:

  • High School Diploma or Equivalent
  • Minimum one year (1) experience in administrative support such as office and secretarial work, word processing or bookkeeping
  • Bilingual, English/Spanish preferred

Other background demonstrating application of the following knowledge, skills and abilities:

  • Criminal background check required for hire
  • Customer service and public relations skills
  • Critical thinking and problem solving skills
  • Ability to maintain confidentiality in all aspects of job
  • Ability to manage multiple tasks with frequent interruptions
  • Ability to manage multiple priorities
  • Ability to diffuse and manage volatile and stressful situations
  • Ability to promote and follow Board of Education policies and Building and Department procedures
  • Ability to communicate, interact and work affectively and cooperatively with all people including those from diverse ethnic and educational backgrounds
  • Ability to recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate safety equipment, and report unsafe conditions to the appropriate administrator

Please note this description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. Duties, responsibilities and activities may change at any time with or without notice. Regular attendance is required for this position.

Global Village Academy shall not discriminate in its employment or hiring practices on the basis of race, color, sex, age, religion, creed, citizenship, national origin, ancestry, genetic information, marital status, sexual orientation, gender identity or expression, disability, or any other characteristic prohibited by law. GVA is committed to cultural diversity among school personnel as a means of enriching the educational experience. GVA shall identify, solicit, and consider applicants for employment from a broad spectrum of qualified individuals who will contribute to that effort.

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