We are searching for a driven General Manager to join our amazing team at Towneplace Suites by Marriott Auburn Hills in Auburn Hills, MI.
Growing your career as a Full Time General Manager is a terrific opportunity to develop excellent skills.
If you are strong in communication, problem-solving and have the right drive for the job, then apply for the position of General Manager at Towneplace Suites by Marriott Auburn Hills today!
General Manager:
Job Purpose: To manage a hotel’s operation and maintain established cost and quality standards in order to ensure superior service and maximize profits.
Job Responsibilities:
- Develop short-term and long-term financial and operational plans for the hotel that support the company's overall objectives. Prepare the annual hotel budget.
- Monitor the performance of the hotel through verification and analysis of guest satisfaction systems and monthly financial reports. Initiate corrective action.
- Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiate corrective action.
- Implement and maintain local and national sales/marketing programs.
- Establish and maintain a proactive human resource function to ensure employee motivation, training and development, wage/benefit administration, and compliance with established labor regulations.
- Establish and maintain applicable preventative maintenance programs to protect the physical assets of the hotel.
- Maintain a security function to protect the assets of the hotel and the personal safety of employees and guests.
- Implement/maintain two-way communication systems that cross departmental lines to reach all employees.
- Develop new programs which result in an increased level of guest satisfaction and operational excellence.
- Manage in compliance with established company policies and procedures and local, state, and federal laws and regulations.
- Reward employees who meet or exceed guest expectations.
- Other duties as assigned.
Job Skills:
- Computer skills to include word processing, spreadsheet, and familiarity with brand-specific property Management System(s).
- Ability to exercise excellent communication, presentation, organization, time management, and listening skills.
- Ability to use analytical skills to measure the hotel's business potential and value.
- Ability to successfully interact with all levels of customers and hotel management.
Job Qualifications:
Experience
Minimum 2 years' experience as an AGM. 3 years of hotel operations experience in a supervisory capacity. 2 years' experience in direct sales or retail trade; OR an equivalent combination of education and experience.
Licenses/Certifications
Possess a valid driver's license and be able to drive to customer appointments.
Benefits of working as a General Manager in Auburn Hills, MI:
● Learning opportunities
● Advancement opportunities
● Advantageous package