GOVERNMENT OPERATIONS CONSULTANT III

Requisition No: 825581 

Agency: Children and Families

Working Title: GOVERNMENT OPERATIONS CONSULTANT III - 60074854

 Pay Plan: Career Service

Position Number: 60074854 

Salary: $1,851.56-$3,763.91 Bi-weekly 

Posting Closing Date: 03/26/2024 

Total Compensation Estimator 

The Florida Department of Children and Families (DCF)  is   the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the  Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

THIS IS NOT A TELEWORK POSITION. CANDIDATE WILL BE REQUIRED TO WORK IN THE TALLAHASSEE OFFICE.

MULTI-HIRE OPPORTUNITY.

This is a highly responsible and professional position that will serve as a Government Operations Consultant III (Marketing and Outreach Specialist) within the office of Substance Abuse and Mental Health. This position will collaborate with each section within the program office and be required to use independent judgement, take initiative in carrying out duties and responsibilities and should be extraordinarily detail oriented.

Specific Duties and Responsibilities include:

• Assists with the development and execution of the Substance Abuse & Mental Health and relevant programs marketing plan, which includes developing marketing strategies and conducting research to support initiatives. To include, but not limited to:
  • Lead outreach and marketing strategies and campaigns as assigned.
  • Assist with the development of Departmental messaging to increase awareness.
  • Disseminate marketing information statewide.
  • Monitor and coordinate marketing efforts at the state and community level.
  • Collaborate with the Office of Communications related to program materials and ensure brand standards are followed.
  • Maintain up-to-date knowledge concerning all aspects of the Substance Abuse & Mental Health and relevant programs; work collaboratively with program subject-matter experts to ensure compliance with federal rules, policies and procedures.
• Conduct relevant market research, gather program pertinent information from consumers to inform marketing and outreach strategies and campaigns.
• Develop and customize marketing and outreach strategies to achieve optimal effectiveness.
• Maintain up-to-date knowledge of health care and relevant industry trends that may have an impact on Substance Abuse & Mental Health and relevant programs or may inform policy development activities.  
• Coordinate and participate in all marketing and outreach activities related to Substance Abuse & Mental Health and relevant programs.
• Develop strategic communications plans and informational materials, talking points, and presentations.
• Conduct outreach to program stakeholder and community partners, including public and private organizations; develop and maintain positive stakeholder relationships.
• Participate in department workgroups, committees, and meetings to support efforts and collaboration with multiple stakeholders, external partners, community partners, and various public health programs.
• Performs other duties as assigned. 

Knowledge, Skills and Abilities required for the position:

• Knowledge of marketing-related business practices, including advertising, market research, technology, and budgeting.
• Knowledge of marketing-related software programs.
• Ability to evaluate and edit websites and social media profiles.
• Knowledge of research principles, methodology and analysis
• Ability to work collaboratively and manage multiple priorities and projects effectively.
• Knowledge of brand management and marketing strategy development.
• Including varied platforms and mediums.
• Ability to draft communications for program-wide distribution.
• Knowledge of research principles, methodology, and analysis.
• Must have knowledge of public education, strong organization and planning skills, and the ability to work well with the general public.
• Capacity to effectively prioritize work, meet project deadlines, plan, organize, and coordinate assignments.
• Excellent verbal and written communication skills.
• Ability to work with managers and staff to identify training needs and research information for training/meeting opportunities, or to provide outreach materials.

Salary commensurate with experience.

Minimum Qualifications:

• A bachelor's degree from a college or university  in Marketing/Public Relations, Business Administration and three years of professional experience in marketing or related field is preferred.
• One year of experience in marketing strategy development.
• One year of experience writing formal business communications, including emails.
• Professional experience as described above can substitute on a year-for-year basis for the preferred college education.

• Experience in providing training and programmatic assistance.
• Demonstrated outreach capabilities with experience building organizational partnerships.
• Working knowledge and understanding of public health principles and policies. 

Benefits of Working for the State of Florida:

• Health insurance
• Life insurance: $25,000 policy is free plus option to purchase additional life insurance
• Dental, vision and supplemental insurance
• Retirement plan options, including employer contributions.
  • (For more information, please click );
• Nine paid holidays and one Personal Holiday each year;
• Flexible Spending Accounts;
• Opportunities for career advancement
• Tuition waiver for public college courses

For a more complete list of benefits, visit  .

DCF EMPLOYMENT DISCLOSURES

US CITIZEN REQUIREMENT   Only US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION  All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire . For more information, please visit the SSS website:  .

RETIREE NOTICE  If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING  It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

#SAMH

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center ). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.