Health Center Administrator- Duke Urgent Care Croasdaile

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HEALTH CENTER ADMINISTRATOR - DUKE URGENT CARE

Occ Summary

Level I: Provide overall administrative direction and oversight for policies, procedures and programs of a single-specialty ambulatory clinic/practice at a single site with visit volumes less than 30,000 annually. Level II: Provide overall administrative direction and oversight for policies, procedures and programs of a large, complex, multi -discipline ambulatory clinic/practice at: a single site with visit volumes of at least 30,000 annually OR two smaller, single-specialty sites. Level III: Provide overall administrative direction and oversight for policies, procedures and programs of multiple ambulatory clinics/practices at: two or more multi-disciplinary sites OR three or more single-specialty sites.

Hours:

Full-time oversight of clinic operations for Duke Urgent Care Croasdaile

Work Performed

Level I Provide administrative direction and coordination in the formulation,interpretation and administration of current and long range policies, procedures and programs of a single-specialty ambulatory clinic/practice at a single site. Establish schedules, task assignments and allocation of manpower, space and equipment to ensure conformance with departmental commitments. Determine fiscal requirements, make projections and prepare the budget; monitor, verify and reconcile expenditure of budgeted funds; prepare financial statements reflecting status of programs and activities; ensure compliance with University policies and procedures. Maintain liaison with all levels of administration, physicians and outside organizations to coordinate clinic/practice business, accomplish directives and to facilitate the resolution of problems. Direct the compilation of and/or prepare operational and financial reports and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions. Develop operating policies and procedures for the Health Center; conduct meetings with subordinates to ensure compliance with established practices; implement new policies and keep employees abreast of current changes and standards. Represent the assigned ambulatory clinical operations. Assume accountability for achievement of Health Center in meetings, conferences and maintenance activities within a scorecard targets. Direct and coordinate various personnel functions including, but not limited to: hiring, performance appraisals, promotions, transfers and vacation schedules. Perform other related duties incidental to the work described herein. Level II assumes the same typesof duties, but with responsibility for a large, complex, multi-discipline ambulatory clinic/practice at a single site. Level III assumes the same types of duties, but with responsibility for multiple ambulatory clinics/practices at two or more sites. Will also serve as a preceptor and/or mentor for other HCAs and managers. Perform other related duties incidental to the work described herein.

Knowledge, Skills and Abilities

ACCOUNTING/BOOKKEEPING BUDGET PROJECTION PERSONNEL PRACTICES DUKE ACCOUNTING SYSTEM DUKE PERSONNEL POLICIES DATA ANALYSIS SUPERVISION

Level Characteristics

N/A

Minimum Qualifications

Education

Work requires a general business background generally equivalent to a OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE bachelor's degree in a business or healthcare-related field.

Experience

Level I Level II Work requires 1 year of related administrative or clinic/practice management experience to acquire competence in applying general operational practices, personnel practices, accounting and budgeting principles and coordination of clinic administrative functions. Work requires 3 years related administrative or clinic management experience to acquire competence in applying general operational practices, personnel practices, accounting and budgeting principles and coordination of clinic administrative functions. Level III Work requires 5 years related administrative or clinic management experience to acquire competence in applying general operational practices, personnel practices, accounting and budgeting principles and coordination of clinic administrative functions.

Degrees, Licensures, Certifications

N/A

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