Health Information Administrator

Are you looking for the best place to work?  Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees!

Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients, patients and team members?  ARC has been leading the way and has become one of the fastest growing healthcare systems in Kentucky (and beyond!) in addiction treatment, mental health services and improving lives by creating opportunities for people to discover hope and live their God-given destiny!

ARC is ready to offer you “ The B.E.S.T. of ARC ” (Balance, Energy, Safety, Training) on day 1 when you enter through our doors.  ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship,  and stewardship are key elements of every thing we do!

We are hiring a Health Information Administrator for our growing team!  The Health Information Administrator will primarily be responsible for: 

Key Responsibilities:

• Process requests for continuity of care
• Facilitate the transfer of medical records for clients transitioning between healthcare providers and/or facilities
• Process requests for continuity of care, ensuring the timely and accurate transfer of relevant medical information to support ongoing treatment and care coordination.
• Maintain medical records
• Organize and maintain medical records in accordance with established procedures
• Ensure accuracy, completeness and confidentiality of medical records
• Assist in updating relevant information including demographic data.
• Respond to payor requests
• Support the processing of requests from insurance companies, government agencies and other payors.
• Retrieve and review medical records to fulfill requests for claim processing, utilization review, audits and other purposes.
• Ensure timely and accurate response to payor inquiries for medical documentation.
• Support billing submission
• Assist with the preparation and submission of medical claims for reimbursement
• Review records to verify accuracy and completeness
• Collaborate with billing specialists as appropriate
• Support appeals processes
• Assist in the preparation of appeals for denied claims or reimbursement disputes.
• Compile and organize medical records and other supporting documentation for appeal submissions.
• Coordinate with providers, insurance representatives and other stakeholders to gather additional information and documentation.
• Notary responsibilities
• Serve as notary public for the department, witnessing and certifying documents.
• Quality Assurance
• Conduct regular audits of medical records to ensure compliance with regulatory requirements and organizational standards.
• Identify and address discrepancies, errors or missing information in medical records.
• Participate in quality improvement initiatives to enhance the accuracy and integrity of documentation.
• Document Management
• Scan, index and upload documentation into electronic medical record (EMR) systems.
• Ensure proper indexing and filing to facilitate efficient retrieval and retrieval.
• Maintain logs and records of medical records requests, releases and disclosures.
• Process court orders and subpoenas relevant to medical records
• Review and process court orders and subpoenas for medical records
• Coordinate with legal counsel and other appropriate parties to respond in a timely manner.
• Training and compliance
• Stay up to date with regulations, guidelines and industry standards related to medical record management
• Provide support to staff on medical records practices, HIPAA compliance and other relevant topics. 

Key Experience and Education Needed:

• Minimum of Associate Degree
• Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), and/or associate degree in Health Information Management preferred
• Previous experience in medical record management or related field preferred
• Familiarity with electronic medical record (EMR) systems
• Knowledge of medical terminology, coding systems, continuity of care processes and compliance requirements.
• Strong attention to detail, organizational skills, and ability to maintain confidentiality.
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a fast-paced environment

ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for life’s needs, 401(k) plan with company matching and to ensure the work-life balance - generous paid vacation, sick, holiday and maternity/paternity leave policies.

Come join ARC and transform lives anchored in strong family relationships, social responsibility and meaningful career paths by empowering our nationally recognized crisis to career model!

Addiction Recovery Care, LLC and its affiliated entities are an equal opportunity employer.

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.