Hotel Night Auditor

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities:

• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Provide exceptional service to all hotel guests during their stay
• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Qualifications:

• Overnight shift; requires flexible hours
• Proficiency with computers is required; experience with reservation and accounting software is desired
• Excellent customer service and communication skills are required
• High school diploma or equivalent required; some college preferred
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required

About Company: Our signature Count on Me service culture encourages each team member to be responsive, be respectful, and deliver great experiences to our guests, partners, and communities.

OUR CORE VALUES

Integrity: We hold ourselves to the highest standards. We’re responsible, truthful, and transparent. We do the right thing.Accountability: We honor our commitments and deliver results. Under any circumstance, we stand up and say: “Count on Me.”Inclusive: We respect differences in people, cultures, ideas, and experiences. We foster partnership. We welcome all.Caring: We never underestimate the power of compassion. We generously give our time, attention, and action.Fun: Fun is an energizing force. When we have fun doing what we love, our guests love their experiences with us.