HR Administrator - Employee Relations

O ur Mission : Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.

Equity Statement : The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.

SUMMARY

Under the direction of the Director, Employee Relations, the Employee Relations Administrator manages and administers corrective action and performance management processes, and designs and maintains employee documentation file systems. Drawing from employee relations expertise, the ER Administrator coordinates and implements systems and processes that support the workplace expectations for YGS employees, ensuring timely, accurate, and responsive communication with appropriate stakeholders.

The YMCA of Greater Seattle is an equal opportunity employer committed to diversity, inclusion, and equity. We are a drug & alcohol-free workplace; all job offers are contingent on results of a background check.

YMCA of Greater Seattle Core Values

Caring

ESSENTIAL FUNCTIONS

• Provides guidance and support to managers regarding performance and conduct management, promotes thoughtful and consistent corrective action practices that adhere to YGS Employee Handbook and YGS values and mission.
• Leads implementation and communication of the performance management process to include goal setting, mid-year reviews, and final performance reviews.
• Leads investigation of employee relations concerns, including complaints of performance and conduct concerns, as well as harassment, discrimination, unfair treatment complaints.
• Prepare concise, thorough and readable investigation summaries for review by Director, Employee Relations and other stakeholders.
• Monitors and maintains complaint tracking system.
• Monitor and maintain various employee and organizational data systems, relating to for example performance reviews and corrective action, and prepare timely reports as directed
• In consultation with General Counsel and other agencies when needed, provides accurate legal and handbook information to staff across the agency Ensures all locations have required employee compliance posters/documentation
• Tracks revisions for Employee Handbook and coordinates approval, publishing, and dissemination/review of Handbook by all new and current employees.
• Provide conflict resolution support tailored to each unique conflict scenario, including mediation, conversation facilitation and application of restorative and transformative justice principals. 
• Other duties as assigned.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time position, and hours of work and days are Monday through Friday, 8:30 a.m. to 5:30 p.m., with flexibility. Some evening and weekend work may be required as job duties demand.

TRAVEL

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Key Skills and Abilities

• High degree of initiative; must be able to work independently and be a self ‐ starter as well as a strong team player
• Emotional intelligence and the ability to quickly access and compose oneself in stressful or tense situations is a must.
• Strong proficiency in Microsoft Office Suite.
• Very strong organization skills are essential as well as highly established analytical and problem-solving skills.
• Experience leveraging lean methodologies and tools is required.
• Customer focused and dedicated to exceeding the expectations and requirements of internal and external customers.
• Ability to handle multiple tasks simultaneously and manage highly confidential information
• Sense of urgency and business orientation combined with customer service skills
• Excellent problem ‐ solving and interpersonal skills
• Strong analytical skills to create, measure, and scale program metrics
• Excellent written and verbal communication skills.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCIES

1. Attention to Detail
2. Critical Evaluation.
3. Ethical Practice
4. Communication 
5. Relationship Management.

POSITION REQUIREMENTS

• Bachelor's degree in business, human resources, or equivalent experience
• 2+ years of employee relations experience
• Current working knowledge of employment law and regulations including Title VII, FMLA, ADA, FLSA, EEO, unemployment, and labor relations.
• Excellent negotiation and relational skills with the ability to exercise sound judgment, maintain strict confidentiality, and make decisions in an equitable and consistent manner.
• Ability to manage and resolve numerous issues on a variety of topics daily.
• Must be organized and detail oriented.
• Must be comfortable working with Microsoft Office suite.
• Must have excellent communication skills, both written and verbal.

PREFERRED POSITION ATTRIBUTES AND SKILLS

• PHR/SHRM-CP certification or evidence of acquiring certification a plus
• Experience with HRIS software preferred.
• Knowledge of and previous experience with diverse populations (language, culture, race, physical ability, sexual orientation, etc).
• Ability to speak any language in addition to English.

Other combinations of applicable education, training, and experience which provide the knowledge , abilities, and skills necessary to perform effectively in the position may be considered.