Human Resources Operations Manager

Human Resources Operations Manager
Human Resources Operations Manager Job ID: 1679 May 29, 2024 Department : Human Resources Employee Group : Meet & Confer Schedule : 40 Hours/52 Weeks Compensation : $70,320 Benefits : Full Time Reports to : Executive Director of Human Resources Posting Closes : June 12, 2024 SUMMARY The Manager of Human Resources Operations provides leadership and supervises Human Resources employees involved in the recruitment functions, data information and reporting, and compliance with local, state and federal employment law requirements. This position works with GRCC leaders to promote and drive positive organizational effectiveness and related cultural change initiatives that support the College's commitment to supporting student success and being a premier community college. The Manager of Human Resources Operations assumes the role of department leadership in the absence of the Executive Director of Human Resources. ESSENTIAL FUNCTIONS

• Supervision and Leadership:
• Recruitment and Talent Acquisition:
• Compensation Management:
• Provide guidance to annual merit and compensation increases for all employee groups, ensuring compliance with OFCCP guidelines for pay equity.
• Oversee and coordinate position classification processes for Meet & Confer and APSS employee groups.
  • Develop and maintain a system for paying temporary and part time employees with consistency and transparency.
• Policy Management:
  • Standing member of the Policy Committee, representing the Human Resources department.
  • Create and administer HR policies, procedures and work instructions.
  • Interpret union agreements and employee handbooks, as needed.
• HR Strategy and Compliance:
  • Contribute to the development and implementation of HR strategies that support College goals, comply with handbooks and agreements, and follow College policies
  • Stay informed about best practices, trends, and changes in employment law, human resources and training and development; including equal employment opportunity, Title IX, labor laws at the federal, state and local levels.
• Engagement:
  • Participate with college wide activities that support our students and with community wide activities that support GRCC's role within the community.
  • Lead cross college employee input initiatives regarding employee engagement.
  • Lead and participate on multiple cross functional teams.
  • Serve as a standing member of the Strategic Leadership Team.
  • Persons in this role are identified as a Campus Security Authority (CSA). CSA's will be trained and responsible for reporting Clery Reportable Crimes to Campus Police as required by the Clery Act.
  • Employee and Labor Relations: In collaboration with the Executive Director, employee and labor relations issues will be assigned appropriately to support this function.
  • Counsel management and Generalists regarding performance, management concerns and disciplinary matters; while maintaining an appropriate balance between employee and management advocacy.
  • Responsible for conflict resolution and the timely process and outcome of employee relations issues, at times in consultation with the Office of General Counsel.
  • Participate in contract negotiations during collective bargaining.
  • Identify and recommend handbook changes for non-union employees.
  • Interpret and administer unionized employee contracts for management and staff, advise HR Generalists in dispute resolution.
  • Advise management on a variety of union-management relations topics and/or issues.
• Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.
• Performs other related duties as assigned.

JOB SPECIFICATIONS Education Credentials

• A Master's degree in Human Resources or other Master's degree relevant to the requirements of this position is required.
• Certification as a Human Resources Professional is preferred.

Work Experience

• Minimum 5 years' experience with increasing responsibilities in human resources required.
• Supervision and administrative experience in human resources required.
• Experience in higher education and a union environment is highly preferred.

Skills

• Communication and Interpersonal Skills: Excellent communication skills, both written and verbal, to collaborate with diverse stakeholders and build effective relationships.
• Problem Solving: Strong problem-solving skills to address complex HR issues, conflicts, and challenges. Ability to develop creative and practical solutions in a dynamic environment.
• Ethical and Professional Conduct: High ethical standards and a commitment to maintaining confidentiality and professionalism.
• Conflict Resolution: The ability to handle employee disputes and conflicts professionally and with sensitivity.
• Supervision and Mentorship: The ability to provide leadership, mentorship and supervision to team members while fostering a positive and collaborative work environment aligned with College values.
• Adaptability: Flexibility and adaptability to navigate changes in the College needs, industry trends and union agreements/employee handbooks.

Physical Demands

• The position requires long periods of sitting, standing, reading, and writing, listening and speaking.

Mental Demands

• Display patience, diplomacy and excellent public relations skills.
• Ability to plan and work independently as well as work as a part of a team.

Working Conditions

• GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website .
• Ability to work in a high traffic, indoor office environment.
• Travel to offsite locations may be required.

NEXT STEPS / APPLICATION PROCESS

• Please fill out an application at . Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.
• Predictive Index Assessment (behavioral & cognitive) REQUIRED: In order to have your application considered, you must complete the assessments:

HIRING PROCESS GRCC uses an Evidence Based Selection Process, where we make data driven hiring decisions to help mitigate bias throughout the hiring process. As part of this process, candidates will participate in assessments (cognitive and behavioral), reference checks and interviews. Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available. NONDISCRIMINATION STATEMENT Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295. To apply, please visit: