Inflight Learning Coordinator

Endeavor Air, a wholly-owned subsidiary of Delta Air Lines, takes pride in delivering a safe, reliable, and customer-focused travel experience. Flying as Delta Connection, Endeavor operates more than 900 daily flights to 140+ destinations in the United States, Canada, and the Caribbean.

Headquartered in Minneapolis, Minn., Endeavor operates six crew bases and 11 maintenance bases across the country. At the heart of our operation, over 5,000 employees keep us soaring and help ensure Endeavor sets the standard for excellence in the regional airline industry.

We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.

Our team promotes an inclusive environment in all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.

The Inflight Learning Coordinator supports the Flight Attendant learning experience and provides administrative, scheduling and support functions. This includes preparation of forms and materials for classroom use, coordinating catering needs, scanning, copying, and filing of critical records, compiling data and completing reports, contacting Flight Attendants with time critical information, schedule Flight Attendants for Inflight Learning events such as Initial Qualification (IQ) and Continuing Qualification (CQ), and fielding questions pertaining to the Flight Attendant learning experience.

• Oversee Flight Attendant eLearning, recency, and qualification progress.
• Scan, manage, and maintain accurate records with Endeavor Crew Records to include qualification paperwork, passports, government IDs, and other personal and sensitive documentation.
• Handling travel logistics for flight attendant training, providing comprehensive support including scheduling, booking flights, and arranging hotels.
• Maintain accurate schedules, proactively tracking and managing rescheduling needs, and communicating changes promptly to relevant stakeholders.
• Collaborate with relevant departments to ensure smoother operation of Inflight Learning processes.
• Facilitate the setup and teardown of classrooms, graduation, and other Inflight Learning events.
• Process flight attendant bids for Inflight Learning events, and awarding dates based on seniority and demand.
• Ensure compliance with FAA regulations, Company policies, and collective bargaining agreements.
• Procure and manage supplies, catering, and provisions as required.
• Adapt to dynamic work environments with shifting priorities and deadlines, primarily in an office setting with long periods of sitting at a computer and walking between classrooms.

• Other duties as assigned.

• Ethics and Values - Promotes the culture that provides employees a sense of belonging and maintains ethical principles in all work activities.
• Knows Our Business - Seeks opportunities to upgrade technical and professional skills.
• Building Trust & Decision Making - Communicates honestly and clearly. Works with others to accomplish goals and tasks in a collaborative and win/win manner.
• Drives for Results by Inspiring Others. Promotes efficient and cost-effective ways to improve operations.
• Know Your Team & Leading People - Works inclusively with others on the team and across the organization to reach common goals. Is approachable and friendly.

• High School Diploma, GED or equivalent; Associate’s degree or higher preferred.
• 2 years of experience in data entry or administrative support role.
• 1 year of experience as a Flight Attendant or in airline scheduling preferred.
• Reliable and self-motivated with a positive attitude.
• Ability to multi task efficiently and effectively to meet deadlines.
• Interpersonal, written and verbal communication skills.
• PC proficient in Microsoft Office products and general internet applications.
• Experience with CrewTrac (preferred).

• Repetitive motion such as typing and phone work.
• Minimal physical exertion such as: pulling, pushing, reaching, bending, standing, walking, and light lifting of boxes, bags, files, and electronic equipment not in excess of 30 lbs.
• Travel up to 5%.
• Ability to work extra and on-call hours including evenings, weekends, holidays and overtime.

Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.

• Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
• Comprehensive Medical, Dental, and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options