IT Technician

Are you looking to be part of a fun, hard-working, innovative, professional, coachable, positive, and growing organization? Then this is your opportunity! These are some of our values and beliefs here at  Jilly’s Car Wash.

As one of the fastest-growing companies in the country, there are also excellent advancement opportunities.

We are looking for a reliable  IT Technician who will be responsible for maintaining, analyzing, troubleshooting, and repairing hardware and software systems. This role requires a high level of technical expertise, problem solving skills, and attention to detail to ensure the smooth operation of our organization’s IT infrastructure.

Key Responsibilities:

• Hardware troubleshooting
• Software troubleshooting
• Set up computers, tablets, monitors, etc
• Security camera experience preferred
• Running conduit and Ethernet cable experience preferred
• Mounting security cameras
• Troubleshooting security cameras
• Might require being on ladders at times
• Basic networking (setting up and making changes to routers, understanding of what a subnet is, identifying network equipment)
• Ability to work independently and complete tasks with little or no supervision. 
• Ability to prioritize tasks and work with a ticketing system 
• Organized and detail oriented
• Work with IT Director on bigger projects

This position will serve as the IT Technician for all Milwaukee area locations. Travel to all locations will be required.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field; or equivalent work experience
• Proven experience in IT support, system administration, or a related field
• Strong knowledge of hardware and software systems
• Proficiency in troubleshooting hardware and software issues, with excellent problem solving skills
• Familiarity with IT security practices and protocols, including antivirus software, firewalls, and intrusion detections systems.
• Excellent communication skills, with the ability to effectively communicate technical information to non-technical users
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines