We are eager to add a meticulous Mail and Receiving Services Operator I - OFMD | Washington University in St. Louis to join our cohesive team at Washington University in St. Louis in Washington DC.
Growing your career as a Full Time Mail and Receiving Services Operator I - OFMD | Washington University in St. Louis is an exceptional opportunity to develop exceptional skills.
If you are strong in presentation, critical thinking and have the right passion for the job, then apply for the position of Mail and Receiving Services Operator I - OFMD | Washington University in St. Louis at Washington University in St. Louis today!
Scheduled Hours
40
Position Summary
Responsible for obtaining, processing, sorting and distributing mail and/or packages to the campus as well as providing customer service. Primary focus may be in a mail room on a shipping/receiving dock or operating a meter.
Job Description
Primary Duties & Responsibilities
- Work with campus partners such as USPS, FedEx, UPS and Amazon as well as campus departments to intake mail and/or packages each day. Â Accuracy, efficiency and teamwork are all critical success factors as the volume is significant.
- Process intake for each item. Unload, scan, sort and shelve packages for pickup, delivery to customers or placement in lockers. Â Count and sort mail. Â Weigh, scan and sort metered items .
- Process outgoing items by delivering mail and/or packages or locate and scan each package that customers come to pick up. Carry a valid driverâ™s license at all times. Must observe all posted speed limits and drive no faster than 10 MPH in areas where there are none posted.
- Provide customer service to staff, faculty and/or students who need help finding or mailing/shipping items. Â Verify proper identification, obtaining signatures on handheld units, uploading signatures to the master database.
- Provide timely look-up functions for mail and/or packages using University and industry-specific software. Assist in maintaining accurate names and addresses in the mail forwarding system while complying with US Postal mail processing forwarding guidelines.
- Demonstrate safety protocols at all times and attend regular trainings.
- Performs other duties as assigned.
Working Conditions
- High noise environment.
- Exposure to moving machinery.
- Dust, dirt, grease or other disagreeable elements.
- Ability to travel to various on- and off-campus locations.
- Ability to lift and handle up to 70 pounds.
- Ability to walk, stand, and or bend for prolonged periods of time.
- Heavy equipment (buffers, mowers, forklift, etc.).
- Operate motor vehicle.
Preferred Qualifications
- Two years of experience working in a mail, shipping or receiving center.
- Familiarity with the campus, culture and mission.
- A Missouri Class E or Illinois Class D driverâ™s license may be required within the first two weeks of employment.
- Demonstrate basic computer knowledge including emailing, using MS Word.
- Ability and desire to learn industry specific software.
- Ability to use applicable equipment to log trackable envelopes and packages.
- Excellent customer service skills.
- Ability to interact well with students, parents, faculty, staff and coworkers.
- Desire to work on continuous process improvements, optimize speed and efficiency in operation and minimize customer wait time.
- Excellent oral and written communication skills.
Required Qualifications
- High school diploma or equivalent high school certification.
- One year of prior experience working in a mail, shipping or receiving center, customer service, University operations, or similar role.
- Driver's license.
- Safe driving record. The University will check driving record approximately once per year.Â
Grade
G04-H
Salary Range
$16.08 - $21.47 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email  View email address on main.hercjobs.org  or call the dedicated accommodation inquiry number at View phone number on main.hercjobs.org and leave a voicemail with the nature of your request.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit:
EEO/AA Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
About Washington University in St. Louis
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.
Connections working at Washington University in St. Louis
Benefits of working as a Mail and Receiving Services Operator I - OFMD | Washington University in St. Louis in Washington DC:
● Excellent benefits
● Rapid Progression
● Generous Compensation
How to get there?
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