Number of Applicants
:000+
$1,500 Sign on Bonus!
Griffis Residential Associates are hard-working team players who genuinely care about delivering “It’s about you” customer service quality to our customers, residents, and guests. Qualified candidates will demonstrate a proven positive attitude, work priorities include the ability to organize, multi-task, communicate effectively, and lead by example.
At Griffis Residential, being an Maintenance Manager isn’t just about energy management, HVAC systems, mechanical, plumbing, security or the apartment grounds; it’s about the people you lead. It’s about your management, developing your team to recognize problems before they happen and correctly solving them the first time.
Being a Maintenance Manager at Griffis Residential isn’t like any other apartment building, property or hotel. At GR, apartment service management and maintenance management are more than just a collection of electrical, HVAC, mechanical components, tenants and units. It’s a community that redefines property management. As the Maintenance Manager you lead GR’s efforts by continuing to shape and define a great experience for our residents, team members and vendors.
General Summary of Associate Responsibility
Under the direction of the Community Manager, performs the work necessary to maintain the overall community, complete service requests and make readies
Fulfills after hours on-call duties, weekends and holidays will be split with other service associates
Requires on-call duties after hours on weekends and holidays; duties are shared with other service associates
Performs technical and mechanical work to maintain inside and external community buildings, grounds, amenities, and common areas. Meets Griffis Residential standards for cleanliness, appearance and safety.
Supervisory Responsibilities
Ability to supervise, schedule and lead service associates by example
Responsible for budget control, capital and replacement projects costs and vendor pricing control
Principal Responsibilities
Griffis Residential Standards
Performs all necessary apartment repairs to make ready apartments for move-in.
Reports repairs that may require contracting including but not limited to trash removal, painting, minor plumbing, remediation and water intrusions, electrical, HVAC, appliance, vinyl/carpet repair, and carpentry
Responds in a timely manner to repair or contract repairs to fulfill resident service requests
Responds to emergency repair or contract requirements within a thirty (30) minute maximum response time
Completes community preventative maintenance schedules and logs, reports and inspections. Assists in maintaining and complying with MSDS procedures and logs.
Assures compliance with all OSHA, EPA, and Federal, State or local codes and guidelines
Completes daily pool and spa preventative maintenance. Accurately monitors the chemical balance and keeps accurate records of all pool and spa preventative and repair maintenance activities.
Completes repairs and preventative maintenance program requirements including inspection of and repair to HVAC, plumbing, electrical, roofs, gutters, windows, screens, concrete drain pans, doors, landscape areas, landscape drainage, asphalt, parking lots, sidewalks, lighting, building fascia, hand rails, stairways, sprinkler system, timers, recreational facilities such as pools and spas, appliances, etc. When necessary, sets up contracting to complete these repairs.
Completes daily community inspections and reports to the Community Manager all necessary repairs, liability issues, cosmetic deficiencies, or information affecting the community
Participates in litter pick up from community interiors, exteriors and common areas
Removes snow and ice from required areas and applies ice melt when needed
Responsible for care and timely maintenance of all equipment entrusted to their care
Plays an active role in the resident loyalty and retention program and fulfillment of Griffis Residential customer service standards
Complies with Griffis Residential safety and risk-management policies. Attends and participates in routine Community safety meetings, completes required OSHA training and other safety related laws and requirements. Promptly and accurately reports accidents and incidents.
Fixes and replaces parts (versus replacing them) to support cost-cutting and expense control programs. Prevents waste of materials and supplies, and practices the correct tools and equipment use.
Performs all duties assigned by Community Manager
Financial Performance
Maintains an accurate community inventory of all parts, equipment, and supplies. Maintains adequate inventory within set budget limitations
Completes 30, 60, 90-day advance forecasting for operating expenses, replacement and capital projects
Promptly communicates budget variances and recommends variance improvement plans to the Community Manager
Completes bid process and supervises capital improvement projects as outlined in the annual budget
Requirements:
Knowledge/Skills/Ability
Ability to evaluate and fulfill community, common area and amenity needs, with and dedication to the Griffis Residential “It’s About You” customer standards
Strong leadership and communication skills necessary to serve customers, contractors, vendors and Griffis Residential associates
Demonstrated ability to apply principles of logical thinking and common sense to answer and resolve problems
Ability to provide quality customer service and to communicate effectively with residents, clients, associates, and other business contacts. Must respond courteously to questions, requests and remain calm when addressing and resolving customer concerns.
Knowledge of HVAC, plumbing, electrical, appliances, pool maintenance, painting, drywall and carpentry is required. Hand tools to perform the general duties listed above are required.
Intermediate computer skills are required as well as, budgeting knowledge, bid process and vendor pricing necessary to maintain financial performance
Ability to operate office copiers, fax machine, cameras, and multi-line telephone systems
Demonstrated ability to read, write, and communicate effectively and to apply these skills to represent the community and company in a support capacity. Must be able to serve as the first point of contact for community associates and customers.
Ability to answer associate and customer questions related to community operating procedures and policies
Must be able to effectively communicate, comprehend, speak and read in English
Intermediate math skills necessary to add, subtract, multiply, and divide, decimals, and fractions and to review and complete various financial, administrative, construction and legal documents
Preferred Education and Experience
The equivalent to a high school degree or higher
A minimum of one (1) year experience in multi-family housing, hospitality or similar industry
Certified Pool Operator (CPO) license and EPA Certification at time of employment at Griffis Residential. Required within the first six (6) months of employment at Griffis Residential or sooner, as needs dictate.
Perks/Benefits:
At GR we recognize that exceptional people need exceptional rewards. Beyond our competitive total compensation packages, your schedule at GR will provide you with a quality of life that is difficult to achieve within hospitality or hotel roles. Additionally, our benefits package reflects our respect for workplace contributions, professional goals and personal priorities.
Other benefits included:
Company subsidized medical, vision and dental plans
401(k) plan with up to a 4% matching contribution
Company paid life and disability insurance
Tuition reimbursement program
Training and professional development courses and in-house training sessions
Vacation time or paid time off (PTO)
Volunteer paid time off
New parent paid benefit
Opportunity for significant discounts when you live in a Griffis Residential property
Commission eligible
Bonus potential
USD $32.00/Hr.
USD $35.00/Hr.
ID: 2023-2137
Community: Griffis LoDo
External Company URL:
Street: 1490 Delgany St.
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