Marketing Operations Manager

Job Description

DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.

Our Retail Wireless team, serving our Boost Infinite, Boost Mobile and Gen Mobile Brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we’ll emerge as the nation’s fourth facilities-based wireless carrier and a disruptive force in the market at large.

The Marketing Operations Manager , reporting to the Head of Marketing Operations and Analytics, will be responsible for strategy & planning, including goal-setting, project management, campaign tracking, as well as reporting and analytics support.  

You must be able to think big picture and paint a long-term vision and story one moment, and seamlessly transition to diving into the weeds across performance marketing, analytics, operations, and creativity the next. This candidate must be able to thrive in a fast-paced environment, lead via influence and vision, and have a “roll up your sleeves” attitude, strong bias-to-action, and entrepreneurial spirit.  

Key Responsibilities:

• Manages and directs the Marketing Operations team and ensures that innovation and trackable results are delivered through programs including digital, video, audio, creative assets, experiential, and more
• Designs and implements effective and efficient processes to enable the marketing teams to initiate and evaluate various campaigns and tactics
• Recommends marketing operations initiatives based on the impact on company and department OKRs
• Provides strategic planning and implementation of marketing programs or projects that support Retail Wireless marketing objectives for revenue, profit, acquisition, or retention
• Organizes and aligns strategic priorities within the marketing team, ensuring that connections, communication, and collaboration are happening across the marketing team and broader Retail Wireless department
• Helps to prepare reports, presentations, and speaking points for overall strategy

Education and Experience:

• Bachelor's Degree or equivalent experience
• 4+ years of relevant experience in a marketing role, preferably in marketing operations
• 3+ years of project management and implementation experience
• 1+ years of managing a team
• Applicants with 3+ years of management experience in business operations and/or program management will be considered as a substitute for marketing experience

Skills and Qualifications:

• Proven history executing innovative and multi-part go-to-market programs that drive upward and downward funnel metrics  
• Experience building and leading teams through change
• Experience in marketing across multiple brands, e-commerce preferred, but not a requirement
• Management of large-scale projects, including cross-functional collaboration
• Executive presence to inspire confidence in internal and external stakeholders
• Change agent and motivator able to achieve alignment to a shared vision
• Highly organized and accountable
• Strategic and operational; able to think through strategic challenges and build ground-up solutions

We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .   

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

This will be posted for a minimum of 3 days or until the position is filled.