Mental health administrator

Primary Location : United States of America-OHIO-Cuyahoga County

Organization : Mental Health & Addiction Services - Northcoast Behavioral Healthcare

Classified Indicator : Classified

Bargaining Unit / Exempt : Exempt

Schedule : Full-time

Work Hours : 8:00 am - 4:30 pm

Compensation : $29.49 - $42.01

Unposting Date : Ongoing

Primary Job Skill : Professional

Technical Skills : Behavioral Health

Professional Skills : Active Learning, Adaptability, Collaboration, Confidentiality

Agency Contact Name : Bernadette Dudley

Agency Contact Information :

Mental Health Administrator 3 (CSN-Cuyahoga County)

Job Duties

Who We Are:

We provide statewide leadership of highly valued mental health & addiction prevention, treatment, and recovery at OhioMHAS!

We are looking for team members who will serve compassionately, contribute & collaborate, deliver quality and be accountable.

What We Do:

OhioMHAS operates regional psychiatric hospitals in six locations across the state that operate 365/24/7. Our specialized facilities provide short-term, intensive treatment to patients in both inpatient and community-supported environments. We also deliver comprehensive care to patients committed through the criminal justice system.

Position Location:

Northcoast Behavioral Healthcare - CSN

4325 South Green Road

Highland Hills, Ohio 44128

Salary Information:

$29.49 - $42.01

Work Hours:

8:00 am - 4:30 pm M-F (Unusual or Rotating Shift; Flex as needed to meet operational needs)

To learn more about our agency, please visit our website at

What You'll Do:

Functions as primary supervisor for Cuyahoga County (Ridge Rd. & Franklin) group homes: ensures that staff provides services to CSN clients in accordance with their job description; observes & coaches staff as they provide services to assure continuity of care & coordination of services; ensures through regular monitoring & supervision that client records are completed as per program requirements; reviews & approves all staff time sheets & travel expense reports; develops, approves, & post staff work schedules & assignments/ task; reviews & approves leave requests in accordance with union contract & department policy; coordinates overtime roster; decides appropriate crisis intervention, course of action & activates overtime roster; completes annual performance evaluations, initiates any needed corrective action; in absence of staff, provides or arranges for needed client services; remains of call 24 hours a day, seven days a week to receive crisis calls & staff call offs; provides back-up on call services to other residential program managers as needed/scheduled; develops policies & procedures based on OhioMHAS standards in preparation for possible survey & assures that service delivery complies with all applicable standards; develops & implements Quality Improvement plans; assists & participates in interview process to replace staff; assures for continued training & development of staff in areas of need, (i.e., skill teaching, crisis intervention), & other hospital mandated training.

Maintains residential facilities & communicates the services offered to possible referral sources; ensures that all facilities are clean, orderly, & well maintained; communicates with Eden Inc. for needed maintenance & repairs; facilitates menu planning for residents & purchases needed for food & household items; engages in community education & public relations activities to assure good relations in the surrounding neighborhood; operates facility according to standards sets forth by OhioMHAS & Joint Commission; accepts referrals for of the sites & decides if the program scope can address the need, & schedules/assigns staff to consumer to provide service; maintains responsibility for ongoing communication with agency case managers on all client-related issues; communicates the services offered to possible referral sources; maintains positive relationships with referral sources (families, agencies & board).

Performs other supervisory duties to ensure assign staff & group homes meet CSN, OhioMHAS, Medicaid, CMS, & Joint Commission standards; works closely with Developmental Disabilities; Intensive Treatment Team & the Board to assure overall coordination of program operation; attends personal/behavioral plan meetings & staff meetings; attends other required meetings at NBH or in the community; responds to requests for & provides reports concerned with staff performance, service tracking, quality assurance, & fiscal information; ensures continued training & development of staff in areas of need, (i.e., strength oriented treatment, service planning approaches, crisis intervention & stabilization techniques, social learning theory, direct skills teaching techniques & mandated hospital training initiatives); remains current on trends & techniques of service delivery for severely mentally disabled persons through review of literature & attendance at related workshops & seminars; practices good public relations techniques (i.e. professional, helpful, friendly voice & attitude) when greeting & interacting with visitors & the community at large in order to increase customer satisfaction; utilize OhioMHAS approved office productivity software, approved intranet & Internet resources & information systems in an appropriate work related manner as specified by NBH Personal Computer Usage Guidelines for Employees; access computer to review policy & procedure manual; follows established safety practices & procedures.

What’s in it for you:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

• Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.

Dental, Vision and Basic Life Insurance

• Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation.

Time Away From Work and Work/Life Balance

• Paid time off, including vacation, personal, and sick leave
• 11 paid holidays per year
• Childbirth/Adoption leave

Employee Development Funds

• The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.

Ohio Public Employees Retirement System

• OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.

Deferred Compensation

• The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.

Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Qualifications Completion of undergraduate core program in mental health & developmental disabilities technology, social work or comparable field (e.g., child & family community services), special education, psychology or rehabilitation; 12 mos. exp. as lead worker providing work direction & training for other employees; 12 mos. trg. or 12 mos. exp. in state &/or federal regulations & standards governing care, custody & programming of consumers/residents in mental health or developmental centers; 6 mos. exp. in writing &/or assisting in development of policies, procedures, goals & objectives of operational unit or program of agency or firm; 1 course in manpower planning or 3 mos. exp. scheduling staff to ensure adequate coverage or projecting adequate staff levels; 3 mos. trg. in budgeting or 3 mos. exp. preparing or assisting in preparation of budget for operational unit or program of agency or firm.

• Or 24 mos. exp. in development & implementation of treatment/habilitation plans for individuals who are mentally ill or developmentally disabled & working as part of inter-disciplinary team to assess individual’s needs & abilities; 12 mos. exp. as lead worker providing work direction & training for other employees; 12 mos. trg. or 12 mos. exp. in state &/or federal regulations & standards governing care, custody & programming of consumers/residents in mental health or developmental centers; 6 mos. exp. in writing or assisting in development of policies, procedures, goals & objectives of operational unit or program of agency or firm; 1 course in manpower planning or 3 mos. exp. scheduling staff to ensure adequate coverage or projecting adequate staff levels; 3 mos. trg. in budgeting or 3 mos. exp. preparing or assisting in preparation of budget for operational unit or program of agency or firm.

• Or 6 mos. exp. as Mental Health Administrator 2, 65222.

• Or equivalent of Minimum Class Qualifications for Employment noted above.

Knowledge of general management; supervisory principles/techniques; manpower planning; employee training & development; public relations; federal & state standards, regulations & court orders governing care, custody, treatment, programming & environment of consumers/residents in regional psychiatric hospitals & developmental centers; mental health & developmental disabilities technology, social work or comparable field, special education, psychology or rehabilitation; budgeting. Ability to define problems, collect data, establish facts & draw valid conclusions; prepare &/or edit unit or program policies, goals & objectives; gather collate & classify information about data, people or things; cooperate with co-workers on group projects; handle sensitive contacts with community groups, public & representatives of governmental agencies; prepare &/or review & edit individual consumer/resident habilitation plans &/or prepare meaningful, concise & accurate reports.

All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application.

At OhioMHAS we strive to attract and sustain a diverse workforce by recruiting, hiring, developing, and retaining high-performing employees who work collaboratively to balance efforts toward providing prevention and recovery supports and fostering inclusion that inspires innovation, encourages respect, and promotes unlimited success.

Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

If you require a reasonable accommodation for the application process, assessment &/or interview, please contact Andrew Seifert, EEO Program Administrator at or .

Pre-Employment Drug Testing:
The final applicant selected for this position will be required to submit to urinalysis prior to an appointment to test for illegal drug use. The State will decline to extend a final offer of employment to any applicant with a verified positive test result. Also, an applicant with a positive test result will not be considered for any position with the State of Ohio for a period of one year. "Not applicable to current state employees".

Background Check Information

The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

The State of Ohio is a drug-free Workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, positions may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.