Office Administrator

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Job Description - Office Administrator

Our Company:

Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.

 

Our Property:

Just north of Orlando, Winter Park, Florida, is an enchanting city known for its abundant outdoor spaces, quaint brick-lined streets with old-growth tree canopies, first-class shopping, and delectable dining. Our corporate headquarters manages, supports, and develops all Timbers properties around the globe. Our team embraces the year-round sunshine and warmth of Central Florida, drawing inspiration from our award-winning properties to infuse world-class hospitality, authenticity, and teamwork into everything we do.

 

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

  • Be Authentic
  • Practice Humility
  • Cultivate Teamwork
  • Value Time
  • Be Trustworthy

Our Benefits:

  • Education Assistance Program 
  • Wellness Reimbursement Program 
  • Learning and development 
  • Competitive pay 
  • Volunteer time 
  • Paid maternity/paternity leave 
  • Fun team building events 
  • 401K 
  • Vacation Days 
  • Personal Days 
  • Holiday Pay 
  • Health Insurance
  • Dental/Vision Insurance
  • LTD/STD 
  • Life Insurance 

SUMMARY:

Manages office day to day and act as receptionist for visitors. Provides general administrative support.

ESSENTIAL FUNCTIONS:

Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification. Essential duties and responsibilities may include, but are not limited to, the following:

· Uphold Policies and procedures of Timbers Company.

· Prioritize and anticipate the needs of the office.

· Manages calendars as needed.

· Handles office maintenance, door codes, ordering office, kitchen and cleaning supplies.

· Facilitates cleaning team cleanliness, lunches as needed.

· Manages conference rooms schedule, conference lines, Skype, Zoom, etc.

· Organizes special occasions, cards and communications.

· Collects company mail, distribution of mail and manages outgoing mail and FedEx shipping.

· Provides overall support with various office projects/departments as needed, special requests, etc.

· Maintains updates to internal Office Administrator docs including phone extensions; quick reference guides for transferring calls, tracking birthdays, anniversaries, new employee welcome checklist/departure checklist, procedures, etc.

· Responsible for the appropriate routing of all incoming calls and emails.

· Facilitate new hire processes such as: business cards, setting up new users etc

· Various duties and initiatives as needed.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and/or skill required.

Education and Experience:

Must have 2+ years relevant work experience, OR an equivalent combination of experience and schooling.

Licenses and/or Certifications:

· Notary a plus

REQUIRED KNOWLEDGE AND SKILLS: 

· Principles, practices and techniques of office administration.

· Proficient with business language, including spelling, grammar and punctuation.

· Ability to professionally interact with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.

· Principles and methods of developing effective informational and presentation materials.

· Computer applications related to the work.

· Microsoft office (including Teams/Outlook/Calendars/Excel etc)

· Mac and PC proficient

· Problem solving skills.

· Able to work individually and with a team.

· Prioritizing needs in an office setting.

· Managing multiple projects and programs simultaneously.

· Planning, organizing and administering comprehensive reports and presentations.

· Preparing clear and concise reports, correspondence and other written materials.

· Using initiative and independent judgment within general policy guidelines.

· Using tact, discretion and prudence in dealing with those contacted in the course of the work.

PHYSICAL/MENTAL REQUIREMENTS:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mobility to work in an office setting, use standard office equipment; stamina to sit for extended periods of time; strength to lift and carry up to 20 pounds; vision to read printed materials and computer screen; dexterity to utilize computer equipment; hearing and speech to communicate in person or over the telephone.

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