Office Manager

HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.

Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.

Our Shared Vision – Every patient deserves access to quality healthcare.

Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.

Why You Should Want to Work with Us

• Bonus potential of $1000 per quarter!
• Health, Dental, Vision, Disability & Life Insurance, and much more
• 401K Retirement Plan (with company match)
• Tuition, Professional License and Certification Reimbursement
• Paid Time Off, Holidays and Volunteer Time
• Paid Orientation and Training
• Home Hospice locations in 7 states
• Great Place to Work Certified

The Office Manager is responsible for assisting in managing the organization of the Hospice Care Program. As an Office Manager you will:

• Assist with payroll processing and auditing of timesheets to ensure accuracy
• Assist with review of patient admissions, pharmacy benefit and additional audits
• Process physician orders and reconcile monthly billing to include electronic medical records, face-to-face visits as well as room and board for patient services
• Manage employee files and processing of new hires with oversight from leadership
• Assist with facilitation of staff meetings such as IDG and all staff meetings
• Assist leadership to ensure annual performance reviews and competency requirements are met by staff
• Oversee and assist with onboarding of new staff with oversight from leadership
• Oversee daily office processes and staff schedules
• Provides leadership in strategic and long range planning
• Performs routine office tasks necessary for the operation and presentation of a professional office as observed by leadership
• Conducts routine required license and certification verifications as required by state or federal requirements with oversight from leadership
• Performs routine audits of learning management system to ensure staff completion of all mandatory staff training and meetings with oversight from leadership
• Updates weekly employee attendance log
• Notifies management within 30 minutes of daily start time, regarding staff absences/delays
• Assures that sufficient financial resources are generated and finances are managed effectively
• Provides direction by monitoring and supporting organizational efforts to constantly improve the quality of services and customer/patient satisfaction
• Assures quality of workplace and improving levels of employee morale and productivity
• Provides day to day support and assists with the acquisition of supplies for the office
• Attends all mandatory in-services and meetings provided by agency
• Participates in Quality Assessment and Performance Improvement (QAPI) program through submission of data focusing on indicators related to improved palliative outcomes and serving on QAPI team
  • Participates in Performance Improvement activities
  • Understands and apply basic infection control principles and procedures
  • Will contact supervisor with any concerns related to infection control
• Follows agency policies and procedures to operate and furnish services in compliance with all applicable Federal, State, and local laws and regulations
• Be responsible to ensure the use of the 4Ms (What Matters to the patient, Medications, Mentation, and Mobility) and provide Age-Friendly Care
• Performs additional duties as assigned

• High school diploma or equivalent
• Must maintain a valid driver’s license and good driving record
• 0-2 year of Health care experience that has included opportunities to apply principles and practices of service provision in the home
• 2 years of administrative and managerial experience

Preferred Knowledge, Skills or Experience:

• Associates degree in business administration or health care related field
• Electgronic medical Record experience