Operations Control Analyst

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Business

• Conducts routine analysis, research and investigations in diversified compliance operations directed by internal bank policies and required adherence to regulatory and compliance requirements which can involve high $ penalties and fines for non-compliance. Under close supervision from the analyst’s manager, executes against regulatory, BSA/anti-money laundering, and economic sanctions compliance practices relevant to the analyst's specific area of responsibility.
• Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients.
• May identify issues and make recommendations to minimize exposure or loss.
• May interpret and analyze information gathered from numerous applications and third-party sources and identify "red flags" that prompt further inquiry.
• May recommend process improvements, formulate, and recommend action response to mitigate risk and resolve inquires and escalations.
• May provide quality assurance review and testing on operating key controls.
• May participate in special projects that represent significant risk exposure and/or are highly visible.

Required Skills

• 1 to 2 years of Financial Center experience/Check Fraud
• Strong analytical skills
• Ability to be flexible to changing work volumes, deadlines and needs of the unit
• Detail oriented with strong organizational/time management skills
• Motivated to work in a team environment
• Effective communication skills
• Microsoft skills Word, Excel and PowerPoint

Skills:

• Adaptability
• Analytical Thinking
• Critical Thinking
• Data Collection and Entry
• Data Quality Management
• Collaboration
• Decision Making
• Interpret Relevant Laws, Rules, and Regulations
• Problem Solving
• Research Analysis
• Customer and Client Focus
• Innovative Thinking
• Oral Communications
• Prioritization
• Quality Assurance

Shift:

Hours Per Week: