Operations coordinator administrative

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Location: Dallas, Akron, Alpharetta, Atlanta, Austin, Birmingham, Boca Raton, Buffalo, Charleston, Charlotte, Chattanooga, Cincinnati, Cleveland, Denver, Des Moines, Detroit, Fort Worth, Grand Rapids, Greenville, Honolulu, Houston, Indianapolis, Jacksonville, Kansas City, Las Vegas, Louisville, Memphis, Miami, Milwaukee, Minneapolis, Nashville, New Orleans, Oklahoma, Orlando, Phoenix, Pittsburgh, Portland, Raleigh, Richmond, Rochester, Rogers, Salt Lake City, San Antonio, San Juan, St. Louis, Tallahassee, Tampa, Toledo, Tucson, Tulsa, Wichita Everything we do for our clients comes down to having the right business and technical knowledge and experience for every occasion. Naturally, there's plenty going on behind the scenes to make that happen, and our colleagues across the business look to our Talent team to guarantee that everything runs seamlessly. Talent is at the center of our ongoing strategy. We're focused on developing teams who will support us in building a better working world. The opportunity The Operations Coordinator processes and/or reviews more complex transactions of a Human Resources (HR) nature in accordance with the established policies and procedures within the Human Resource, Talent Enablement Center (TEC). The Operation Coordinator has proven experience and abilities to provide coaching to less experienced team members. Your Key Responsibilities

• Performing duties and responsibilities with limited supervision in accordance with established policies and procedures
• Performing detailed reconciliation and balancing of HR transactions, escalating questions and/or discrepancies.
• Proactively contacting field members of the Americas Talent Team, other EY personnel and external parties regarding processing issues as appropriate
• Identifying and proposing solutions on transaction issues to leadership
• Preparing, contributing and running reports as directed
• Meeting production volume and quality standards as outlined by department management
• Assist with special projects, as assigned
  

Skills And Attributes For Success

• Ability to research, analyze, interpret, and document transactions and issues with minimal supervision, following standard HRSSC procedures
• Understand the expectations of customers and deliver service that exceeds customer’s needs within department guidelines
• Proficient with Firm standard technology including Windows, Excel, Word, Outlook, Intranet, and other ATT related applications
• Effective verbal and written communication skills
• Exhibit a positive can-do attitude and approach to responsibilities
• Ability to meet challenges and changes with an open mind
• Adept at demonstrating a commitment to the job
• Ability to anticipate clients’ needs
• Able to identify and resolve issues that impact the delivery of quality service
• Proven experience and abilities to provide coaching to less experienced team members
  

To qualify for the role, you must have

• High school diploma or equivalent work experience
• Minimum 1-3 years related experience
  

Ideally, you'll also have

• Specific knowledge of HR functions preferred
  

What We Look For We're interested in influencers with a broad and extensive knowledge of HR processes. You'll need to be comfortable questioning ideas, processes, and senior colleagues — all while overseeing multiple projects or employee issues. If you have a genuine passion for talent management and the confidence to take on new responsibilities proactively to stay ahead of demand, this role is for you. What We Offer We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The salary range for this job in most geographic locations in the US is $42,300 to $74,500. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $50,800 to $84,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
  

If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The Exceptional EY Experience. It’s Yours To Build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY’s Talent Shared Services Team or email SSC Customer Support at