Optometric Technician

Job summary
The Optometric Office Technician is responsible for assisting the Managing Optometrist in the technical and administrative operation of an optometric practice. They interact with patients/customers, deliver exceptional patient/customer experiences, and promote associate/doctor satisfaction. The role may combine skills of a medical office administrator, medical billing and collections, appointment scheduler, and direct patient care.
Job seniority: entry level
Responsibilities
• Taking patient medical histories • Preparing patients for examinations • Administering tests prior to the eye exam • Assisting doctors during examinations • Greeting and directing patients • Answering telephones • Updating and maintaining Electronic Medical Records • Obtaining insurance verification and authorization • Adjusting scheduling for priority patients • Scheduling appointments • Processing insurance claim forms • Patient and insurance billing • Optometric medical billing and coding • Vision insurance billing and coding • Accounts receivable and accounts payable • Bookkeeping
Requirements
• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations • Ability to manage priorities through adaptability and follow-up • Experience with personal computers preferred • Valid State Driver’s License and State Minimum Insurance coverage • High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail setting
Key Skills Needed
• Clinical skills • Customer service • Communication • Time management • Computer proficiency