Partner Enablement Programs and Operations Specialist

at Confluent in Dover, Delaware, United States

Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action-giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.

We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow-whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.

About the Role:

Confluent is searching for an enthusiastic and motivated Partner Enablement Programs and Operations Specialist to join the Confluent GTM Excellence Team ( GTMX ). As Kafka and streaming data transform the enterprise data landscape, enabled resources and teams of experts will continue to be in high demand.

Our partners serve as important strategic and execution resources in accelerating our customers’ maturity as they adopt Confluent’s Data Streaming Platform ( DSP ). Many of these customers use Confluent’s products for mission-critical use cases, and your goal is to collaborate with your team to support our partner community to enable our customers to get the fullest value from Confluent’s suite of products.

The Partner Enablement Programs and Operations Specialist will support the operational management of the Partner Excellence team, helping to deliver a world-class partner enablement program. This position encompasses a broad range of responsibilities, including operational support, project management, and vendor relationship management. Join our dynamic, fast-growing team and help us build and empower a global ecosystem of Confluent partners!

What You Will Do:

+ Manage training calendars for global partner enablement delivery programs

+ Collaborate with Partner Excellence, GTMX , and Partner Innovation Ecosystem teams to develop and maintain project plans, timelines, and deliverables for various partner enablement programs

+ Work with the Partner Excellence Team and third party vendors to schedule training sessions, collect and manage attendee rosters, track and report training completions

+ Process purchase requests and manage vendor payment schedules

+ Prepare and assist with coordinating various enablement events and presentations

+ Ensure effective communication and coordination among cross-functional teams involved in designing, delivering, and reporting partner enablement programs

+ Collaborate with cross-functional teams to adjust and improve enablement operational processes

+ Collaborate with the Learning Designers and other teams to design and build various enablement collateral (e-learning, data sheets, playbooks)

What You Will Bring:

+ 5+ years of experience in operations or project management with an interest in working cross-functionally to enable partners and sales teams

+ Continuous improvement mindset, with a ‘roll up your sleeves’ attitude

+ Possesses long-term strategic and detailed oriented thinking

+ Desires to work cross functionally across the organization while fostering strong relationships to get sh*t done

+ Team-oriented, “#oneteam” mindset

+ Strong written and verbal communication, with strong organizational skills

+ Confident and experienced in analyzing processes to improve efficiencies and partner learning experiences in a fast-paced environment

+ Self-led, motivated individual who works independently and on team projects

+ Experience in reporting platforms (Tableau) and Google Suite programs

What Gives You an Edge:

+ Salesforce (including Tableau)

+ Project management experience

+ Coupa

+ 3rd party vendor management

+ Asana work management platform

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. This position has an annual estimated salary of $95,700 – $112,500 USD , an annual bonus, and a competitive equity package. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click HERE ( .

Click HERE to review our Candidate Privacy Notice which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.

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