Production Operations Manager

Mad City Windows & Baths, the Midwest's #1 home remodeling company , is looking for a Production Manager with a background in residential remodeling, specifically replacement windows, to lead operations for our NEW  Albany, NY Office.

Mad City Windows & Baths is a family-owned and operated business committed to ensuring customer satisfaction since 1998. Our business has been built on a foundation of friendship and trust and, in return, local homeowners have come to know they can place their trust in us for replacement windows and doors, bathroom remodeling and kitchen cabinet refacing. With over 50,000 completed projects, our home remodeling expertise expands across Wisconsin, Minnesota, Iowa and Illinois.

Benefits:

• Competitive salary of $70K - $95K per year (base salary plus monthly bonus)
• Hiring immediately
• Health, Dental, Vision Disability, Voluntary Insurance 
• 401K plan with company match
• Paid vacation & holidays

Responsibilites: 

• Confirming all product orders

• Occasional ordering

• Receiving and inventory of products

• Loading, management and monitoring of crews

• Customer complaint resolution

• Organizing jobs and training

• Hiring of new crews and office staff

• Facilitating Service tickets/orders

• Creating strategies to improve efficiency

• Quality Control

Qualifications:

• Valid Driver’s License

• 5+ years of Residential Remodeling experience, specifically replacement windows

• 2+ years of Project Management experience

• Experience resolving conflict

• Strong communication & customer service skills

Criminal Background Checks and/or MVR checks:

Mad City Windows and Baths provides the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.