Receptionist - Urgent

We are looking to hire an energetic Receptionist to join our high calibre team at Flash's Auto Body & Paint in Spokane, WA.
Growing your career as a Full Time Receptionist is a terrific opportunity to develop useful skills.
If you are strong in creativity, problem-solving and have the right personality for the job, then apply for the position of Receptionist at Flash's Auto Body & Paint today!

Flash's Auto Body & Repair is a small, family-owned collision repair shop. We are seeking a full-time Receptionist 8-5, Monday through Friday. Our receptionists receive a competitive wage of $16-$20/hour. Customer service is our specialty – as a small shop we seek to stand out by delivering excellent customer service and high-quality repair that makes our customers raving fans of Flash for life! The right person for this job will be a self-starter who likes a busy, fast-paced work environment and who can wear many different hats. You must be warm, engaging, and considered a people person. Our customers are our #1 priority.

 

Reports To

Ryan Borth, Owner

Jen Jacobson, Office Manager

 

Duties And Responsibilities

• Greet customers by phone or in person; educate customers about the collision repair process, including insurance claims information, processing, and payment procedures

• Schedule estimates and inform callers about our website where they can submit a request for an estimate online at spokaneautobodyrepairs.com

• Complete all facets of the vehicle intake process: Walk the vehicle with the customer, map damaged areas with markers, take/upload photos and customer info into CCC One, and prepare vehicle tags.

• Establish communication expectations with the customer: Provide repair status updates to the customer via call or text based on an established communication cadence with the customer

• Communicate with Office Manager and Owner frequently to get updates regarding the status of vehicles within the repair process

• Perform administrative tasks: Administrative tasks may include; collecting incoming payments, taking messages, scheduling estimates, etc

• Provide additional support to Office Manager and Owner as needed.

• Additional responsibilities as assigned

Job Posted by ApplicantPro

Benefits of working as a Receptionist in Spokane, WA:

● Excellent benefits
● Advancement opportunities
● Competitive salary