Regional Operations Manager

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Assists Project Director with the development of proper policies and procedures to ensure operation of project is efficient, strong, and customer oriented.
• Responsible for overseeing the project’s programmatic activities and operations.
• Reviews, recommends, reports, and implements programs and operational goals to ensure that the project meets contractual obligations and compliance issues.
• Analyzes processes and procedures to optimize performance.
• Prioritizes assignments and adjusts or adapts service delivery as needed.
• Understands all technical aspects of the operational units.
• Maintains knowledge of applicable federal, state, and local laws, regulations, and policies related to welfare and workforce programs.
• Delegates staff responsibilities to meet and/or exceed performance standards.
• Facilitates meetings with partners to promote full, frequent communication.
• Reviews staff performance and recommends corrective actions as needed.
• Coordinates training activities to ensure that all operations staff are properly trained to implement project activities effectively.
• Develops and maintains standard operating procedures.
• Other duties as assigned.

Qualifications

• Bachelor's degree in business, management or human services related field from an accredited university or college, or equivalent work experience preferred.
• 2 to 3 years' experience in TANF and SNAP programs, preferred.
• At least 3 years of supervisory experience or equivalent combination of education and experience.
• Commitment to customer focused service delivery systems
• Excellent communication and interpersonal skills, strong management and organizational skills, and the ability to work across all levels of management and staff.
• Must be proficient in Microsoft Office.
• This is considered a driving position and as such your driver's license must be in good standing and you must have proof of valid automobile insurance.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.