Broadcast systems engineer

Job Summary:

Wisconsin Public Radio (WPR) (), within the division of Wisconsin Public Media (), is seeking full-time Broadcast Systems Engineers to join our talented and self-motivated team of radio engineering professionals that are responsible for all of the infrastructure and systems that enable WPR's content to reach listeners across Wisconsin and beyond. This position will be primarily focused on responding to and resolving staff issues with the systems, working with the team to maintain the systems, and performing proactive and reactive quality control, like reviewing automation logs for errors or writing documentation. This role will report to the Manager of Radio Engineering, and will work closely with a variety of groups throughout the organization. This position will require being on-site in Vilas Hall most of the time, however, there are opportunities for a hybrid remote work arrangement. The WPR Engineering team manages all of the infrastructure that supports the state-wide network, which includes physical servers, storage, networking, applications, and security. The infrastructure includes a combination of Windows and Linux platforms, Windows and Apple computers, audio software, custom applications, secure remote access services, virtual desktops, security systems, and endpoint management systems. The environment is fast paced and leverages multiple support delivery methods including face-to-face and remote troubleshooting. Our ideal candidates will have a technical background, enjoy problem solving, have a passion for music, and embrace working collaboratively with a variety of staff, from hosts to producers to engineers. We are committed to equitable, unbiased hiring processes, flexible work environments, and ongoing, open conversations and reviews of diversity, equity and inclusion in our content and workplace. Responsibilities: Assists in the creation and maintenance of the institution's technical infrastructure by performing systems engineering work that is routine on a daily or short-term basis to ensure the long term requirements of systems operations and administration are met under close supervision.

• 40% Identifies, troubleshoots, and resolves routine issues on systems, platforms, networks, and applications to ensure system security, confidentiality, compatibility, and functionality according to policies, procedures, and regulations
• 30% Assists with the design, installation, configuration, and maintenance of routine automation, hardware, and associated equipment according to customer specifications to meet unit objectives
• 5% Assists with the planning and coordinating of system logistics, upgrades, and system security
• 5% Installs firewalls, host and client access mechanisms, permissions, and user accounts
• 10% Performs quality control procedures related to the radio automation system, including log creation and management, and audio file and asset management
• 5% Develops and facilitates end user trainings, answers questions, and provides information specific to the systems used to deliver WPR's content
• 5% Develops documentation to aid in knowledge-sharing and process improvement

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion Education:

Preferred
Associate's Degree
Emphasis or focus in IT, Engineering, or related field preferred.

Qualifications:

REQUIRED QUALIFICATIONS:
* Knowledge of and/or experience with server management, permissions, network infrastructure, information security, secure access / VPNs, and endpoint management
* Strong technical and problem solving skills including the ability to perform with a high degree of accuracy on technical tasks
* Excellent verbal and written communication skills
* Ability to work with a wide variety of colleagues with collegiality, patience, and curiosity
* Demonstrated ability to learn new systems PREFERRED QUALIFICATIONS:
* Experience with broadcast radio systems (e.g., MusicMaster, WideOrbit, Livewire, Audition, etc.)
* Knowledge of music and music recording
* Experience with virtualization technologies (e.g., VMware, Horizon, etc.)
* Experience with communicating technical information to non-technical users
* Experience with physical IT infrastructure (e.g., racking servers, networking switching, etc.) We recognize that qualified applicants come from a variety of backgrounds, life experiences, and levels of educational access. We encourage you to apply even if you don't match all of the preferred qualifications listed above. Work Type:

Full Time: 100% This position is primarily onsite with occasional flexibility for remote work. Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $50,000 ANNUAL (12 months)
Depending on Qualifications
We expect to pay between $50-$60,000. Actual pay will be determined based on experience and skills.

Additional Information:

WPR has bureaus all across the state and this position would be expected to occasionally travel to the bureaus for on-site work. Also, given the critical nature of the systems the WPR Engineering team is required to be on-call and this position would be a part of that on-call rotation. The person in this position will be required to comply with the Ethical Guidelines for All Staff of Wisconsin Public Radio and Television located here: , in addition to the UW-Madison code of ethics. Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment. #WPR How to Apply:

The following must be received for your application to be complete: 1) Resume; 2) A cover letter describing how your experience relates to the listed required and preferred job qualifications. Finalists will be asked to provide a list of at least three professional references with titles, emails, and phone numbers (including at least one supervisory reference). Note that references will not be contacted without your prior knowledge.

Contact:

Fred Schulze


Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title:

System Engineer I(IT037)

Department(s):

A46-PUBLIC MEDIA/WPR

Employment Class:

Academic Staff-Renewable

Job Number:

294842-AS

The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .