COMPLIANCE OFFICER

DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life. COMPLIANCE OFFICER Job Location: Division of Child Care (DCC)1789 West Jefferson Street, Phoenix AZ 85007 Posting Details: Salary: $45,760 - $53,605 Grade: 20 Closing Date: 06/07/2024 Job Summary: Job Summary Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov or click on the link here to view ‘Our DES' video. Come Join the DES Team! The Division of Child Care (DCC) is responsible for the development, oversight, and implementation of the Child Care and Development Fund State Plan, and additional federal child care relief investments which require states to ensure equitable access to high quality child care, focused on child development and well-being. DCC is seeking an experienced and highly motivated individual to join our team as a Compliance Officer. This position is responsible for work of considerable difficulty and implementation of the Quality Assurance program within the Division of Child Care (DCC) to ensure the correct application and interpretation of federal and state quality and compliance requirements. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties Essential Duties and Responsibilities include but are not limited to:

• Conduct case and strategy contract reviews applying correct application and interpretation of federal and state quality and compliance requirements. Analyze data, summarize findings, and identify actions and recommendations to address errors and non-compliance with state and federal requirements. Conduct targeted and specialized case reviews as required federally and/or to address identified compliance issues within required timeframes.
• Prepare written documents and reports, including overpayments, applying judgment and discretion. Communicate information, findings and recommendations to Division administrations and management. Prepare and facilitate trainings on procedures and process improvements with Division administrations. Collaborate within the Division and across the Department to prepare for and participate in Fair Hearings.
• Examine and analyze statistical data, work procedures, methods and make recommendations for enhancement. Establish and maintain an accountability system to track progress on corrective measures and/or monitoring schedule. Develop detailed spreadsheets, charts and databases to demonstrate basis for findings and/or recommendations. Extract case data information from automated systems.
• Participate in collaborative efforts, including workgroups and committees, with Division administrations to address operational issues and system efforts to improve effectiveness.
• Travel, as necessary, to compile and assess information.
  

Knowledge Of Knowledge, Skills & Abilities (KSAs):

• Data gathering, auditing methods and procedures, report preparation and summarization methods;
• Federal and State laws, rules and regulations, policies and procedures pertaining to child care and the Child Care Development and Block Grant;
• Review and evaluation tools and/or processes;
• Continuous improvement including data gathering and interpretation and problem-solving techniques;
• Computer technology and software programs;
• Strategy and program goal development;
• DES services and how programs across divisions/administrations are inter-related;
• Other cultures, awareness and acceptance of diverse value systems and how to work with individuals from a variety of cultural
  

backgrounds in a professional and helpful manner. Skill In

• Conducting case reviews and assessing compliance, analyzing data, identifying trends, and root cause analysis;
• Interpretation and application of Federal and State laws, rule and regulations;
• Using automated programs for research, analysis and work management;
• Oral and written communication skills to develop reports and present information, findings and recommendations;
• Leading projects with professional personnel
• Producing statistical and other reports; detail oriented;
• Comprehending, absorbing, interpreting and assimilating large quantities of written material regarding state and federal laws,
  

rules and policy related to client and provider eligibility for multiple programs;

• Learning and using electronic systems, personal computers and basic work processing and data management software applications.
  

Ability To

• Communicate both orally and in writing at a high level;
• Accurately read, understand and interpret complex issues, laws, rules, regulations, policies and data;
• Plan, analyze and coordinate activities, establish priorities, develop procedures, evaluate program compliance with established policies and procedures;
• Summarize and analyze large amounts of information and data, to identify trends in material being reviewed and to present
  

quantitative and/or qualitative information along with recommendations;

• Compose correspondence and develop audit reports that call for discretion and judgment; replying to inquiries, presenting or
  

requesting information;

• Provide advice, training and guidance on complex issues;
• Adhere to all Department rules, regulations, policies and procedures;
• Develop good rapport and relationships with others.
  

Selective Preference(s) The ideal candidate for this position will have:

• Discretion and judgment; replying to inquiries, presenting or requesting information.
  

Pre-Employment Requirements

• Successfully pass background and reference check; employment is contingent upon completion of the above mentioned process and the Agency's ability to reasonably accommodate any restrictions.
• Arizona Level One Fingerprint Clearance Card.
• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
  

Benefits The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance
  

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments. On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates. Contact Us For questions about this career opportunity, please contact Davianna Harper at or . The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling . Requests should be made as early as possible to allow sufficient time to arrange the accommodation.