Remote Healthcare Assistant

Seahawk Services in Waukesha, WI is looking for one remote healthcare assistant to join our team. We are located on 2090 Larry Street. The ideal candidate will be passionate about improving patient outcomes and ensuring a seamless healthcare experience for our clients. This position requires strong organizational skills, attention to detail, and the ability to work effectively in a remote environment.

Benefits

• We offer many great benefits, including free early access to your pay through Homebase.

Responsibilities

• Assist healthcare professionals with administrative tasks such as scheduling appointments, managing patient records, and coordinating telehealth visits.
• Communicate with patients via phone, email, or online chat to provide assistance with appointment scheduling, prescription refills, and general inquiries.
• Maintain accurate and up-to-date patient records in electronic health record (EHR) systems, ensuring compliance with privacy and security regulations.
• Coordinate with insurance companies and healthcare providers to verify coverage, obtain pre-authorizations, and process claims.
• Assist with remote monitoring and follow-up care for patients with chronic conditions, including tracking vital signs and medication adherence.
• Provide administrative support to the remote healthcare team, including preparing documents, updating spreadsheets, and organizing virtual meetings.
• Collaborate with other departments to ensure seamless coordination of care and support for patients.

Qualifications

• Proven experience in a healthcare or administrative support role.
• Excellent communication skills, both written and verbal.
• Strong organizational skills and attention to detail.
• Proficiency in using electronic health record (EHR) systems and other healthcare software.
• Ability to work independently and prioritize tasks in a remote environment.
• Empathy and compassion for patients and their families.
• Knowledge of medical terminology and healthcare procedures preferred.
• High school diploma or equivalent; additional certification in healthcare administration or related field is a plus.

We are looking forward to reading your application.

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