Insurance project manager project manager

Primary Location : United States of America-OHIO-Franklin County-Columbus

Work Locations : James A Rhodes Office Tower 30 30 East Broad Street 30th Floor Columbus 43215

Organization : Job & Family Services

Classified Indicator : Unclassified

Bargaining Unit / Exempt : Exempt

Schedule : Full-time

Work Hours : 8:00 a.m. - 5:00 p.m.

Compensation : $43.29 per hour

Unposting Date : Apr 9, 2024, 10:59:00 PM

Primary Job Skill : Project Management

Technical Skills : Computer Literacy, Interviewing, Project Management, Public Broadcasting, Public Relations

Professional Skills : Problem Solving, Public Speaking, Time Management, Verbal Communication, Written Communication

Agency Contact Name : ODJFS Human Resources Team

Agency Contact Information :

Unemployment Insurance Modernization Project Manager (Project Manager 2)

(240003CH)

Job Duties

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Public Assistance
• Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone’s world!

Agency Mission

To improve the well-being of Ohio's workforce and families by promoting economic self-sufficiency and ensuring the safety of Ohio's most vulnerable citizens.

Our Vision

To be the nation's leading workforce development and family support system.

Our Values

Accountability, Innovation, Teamwork, Integrity, and Compassion

The Office of Unemployment Insurance Operations (OUIO) administers Ohio's unemployment insurance program, which provides short-term income to unemployed workers who lose their jobs through no fault of their own. It reduces the hardship felt by families during periods of temporary unemployment and bolsters the local economies by maintaining the purchasing power of the unemployed worker. Learn more about the office by visiting the ODJFS OUIO webpage at jfs.ohio.gov/ouc.

This position manages and leads the Office of Unemployment Insurance Operations’ benefits system modernization project. In this job, you will:

• Review and provide approval on project deliverables.
• Manage and coordinate staff activities related to application development.
• Schedule staff to provide and confirm requirements and application development design documents.
• Monitor preparation and execution of user acceptance testing.
• Manage business project action items to resolution.
• Gather and document weekly project status for the business activities.
• Promote and use cross-functional (conversion, interface, etc.) team communication.
• Provide input on business task durations to help develop project schedule.
• Facilitate meetings including executive project updates.
• Assist in developing and reviewing project communications to various stakeholders.
• Prepare and review reports on project progress and status.
• Manage business activities associated to project scope changes.
• Help resolve project escalations raised by project team.
• Ensure that deliverables and project milestones follow contract provisions.
• Manage communications, training, and support activities for implementation of new system.
• Manage application development maintenance and operation tasks post implementation.
• Monitor and manage post implementation contract service level agreements (SLAs)

You need to…

• Have good communication skills, both verbal and written to various recipient levels.
• Possess people management and vendor relation skills.
• Be persistent, thorough, detailed-oriented, and well organized.
• Consume information and identify criticality and priority of such information.
• Be capable of managing multiple tasks with overlapping due dates.
• Effectively listen & document information. (This is critical to the success of this large project.)
• Be able to work in a team environment.
• Be able to present information to large groups at various levels of the organization.
• Be able to use a computer and various software to conduct project management tasks.

Challenges:

• Managing competing priorities between vendor, state, and third-party resources.
• Handling a high-pressure environment in relation to timelines on the project.
• Communicating consistent and cohesive messaging to leadership on project status and progress.
• Facilitating timely decision making on action items when competing priorities is a challenge.
• Learning curve on unemployment processes, systems, and acronyms.

Schedule: This position is hybrid working Monday through Friday. Hours are between 7:30am and 5:30pm. In-office days include Tuesday, Wednesday, and Thursday in Columbus, Ohio at the Rhodes State Office Tower. Other days in office may be needed during modernization project and onsite vendor participation.

Travel: Out of state and overnight travel is necessary a few times a year for meetings and training.

PN: 20099343.

Qualifications

The ideal candidate, at minimum, must have the following:

Option 1 :

• Successful completion of 2 years post-secondary education majoring in business administration, public administration, computer science/information technology, social science, or health, with major being commensurate with project to be assigned.
• AND 12 months experience in budgeting & calculating cost projections of program/projects.
• AND 12 months experience in project management (i.e., management & development of project/program requirements, design, development, testing/pilot, training & full-scale implementation).
  

Or Option 2 :

• 4 years’ experience in project management (i.e., management & development of project/program requirements, design, development, testing/pilot, training & full-scale implementation), with experience to be commensurate with project/program &/or position description on file (e.g., specific human service program area, management information sciences, fiscal).
• AND 12 months experience in budgeting & calculating cost projections of program/projects.

Or Option 3 :

• 12 months experience as Project Manager 1, 63381 or IT Project Manager 1, 63384.

Or

• Equivalent of minimum class qualifications for employment noted above.

Technical & Professional Skills Utilized: Project Management, Public Relations, Interviewing, Computer Literacy, Problem Solving, Public Speaking, Time Management, Verbal Communication, Written Communication.

Tips For Your Application

When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

This position is in the State of Ohio’s E1 Pay Schedule, Pay Range 16. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $43.29 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

Pay Range 16

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Hourly

$43.29

$45.70

$48.21

$50.92

$53.71

$56.79

$59.12

$61.89

Annual

$90,043

$95,056

$100,276

$105,913

$111,716

$118,123

$122,969

$128,731

Months of Employment

At Hire

6 months

18 months

30 months

42 months

54 Months

66 Months

78 Months

What’s In It For You

We offer our employees a sustainable lifestyle that includes a flexible work life balance making our agency a great place to work!

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website. Our benefits package includes:

Medical Coverage

• Quality, affordable, and competitive medical benefits are offered through the Ohio Med PPO plan. For more information, check out the 2023-24 MyBenefits Guide Online flipbook or PDF copy and see pages 8-9 for costs.

Dental, Vision and Basic Life Insurance

• Dental, vision and basic life insurance premiums free starting the first of the month following start date.

Time Away from Work and Work/Life Balance

• Paid time off, including vacation, personal, and sick leave
• 11 paid holidays per year
• Paid Childbirth/Adoption leave

Ohio Public Employees Retirement System

• OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.

Deferred Compensation

• The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. As a new employee, you will be automatically enrolled into Ohio Deferred Compensation unless you opt-out within 90 days of hire date. Visit the Ohio Deferred Compensation website for more information.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Supplemental Information

EEO Statement

To request an ADA reasonable accommodation, please email .

Telework Policy

ODJFS may require occasional in-person meetings for training or other operational needs. You will have access to ODJFS shared workspaces, if needed. Employees are required to sign a teleworking agreement upon their first day. Schedules are subject to change based on the agency’s operational needs and telework status. Telework is considered a privilege and agreements are reviewed annually.

Background Check Information

The final candidate selected for the position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal conviction(s) will be made before excluding an applicant from consideration.

The State of Ohio is a drug-free Workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, positions may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Status of Your Submitted Application

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