Market Support Manager

Market Support Manager (Remote with Essential Team Meetings in Salt Lake City) About Us: At our company, we're dedicated to fostering strong partnerships with businesses by delivering personalized and impactful digital, creative, and public relations services. Our core mission centers around prioritizing relationships. Whether our clients are marketing consultants, local businesses, or large radio conglomerates, they trust us to help them succeed in their marketing endeavors. What We Offer: Comprehensive medical, dental, and vision benefits
401(k) with matching contributions
Access to complementary Health Advocate services including legal assistance, medical billing support, and work-life balance resources
Continuing education opportunities
Generous paid time off (PTO) policy
Additional time off for voting, adoptions, maternity and paternity leave, floating holidays, and bereavement
Team-building activities and outings Position Overview: As a Market Support Manager, you'll play a pivotal role in nurturing strong client relationships by ensuring seamless communication and advocating for their needs within our organization. While this position is currently remote, it's important to note that occasional in-person team meetings in Salt Lake City are essential. Essential Job Functions: Promptly and effectively respond to client inquiries and requests
Coordinate internal processes to fulfill client orders, including insertion and change orders
Collaborate with sales and support teams to gather necessary information for successful campaign execution
Compile and communicate project strategy, timelines, and expectations to all stakeholders
Oversee all client projects from a high level, ensuring timely completion in collaboration with project managers
Participate in client calls, offering insights to sales and fulfillment teams
Proactively identify opportunities for product and service enhancements based on client feedback
Conduct daily administrative tasks to ensure smooth coordination of team activities
Perform market research and analyze consumer feedback to inform decision-making
Utilize marketing analytics techniques to gather essential data from various sources, such as social media and web analytics
Maintain accurate records in spreadsheets, databases, and inventories
Schedule meetings and coordinate participant availability and technology requirements
Foster ongoing internal communication among sales, support, and fulfillment teams
Undertake any additional duties as assigned Qualifications: Bachelor's or Master's degree in marketing or a related field (or equivalent experience)
Recent graduates are encouraged to apply
Excellent writing and communication skills
Proficiency in email, Microsoft Excel (or equivalent), and calendar scheduling tools
Strong work ethic and a collaborative team mentality If you're passionate about making a positive impact, empowering small businesses, and feel that you're a great fit for this role, we encourage you to apply today!
Employment Type: Full-Time
Salary: $ 49,000.00 115,000.00 Per Year