Workfront Admin/Coordinator

Workfront Admin/Coordinator

DHHS Information System and Technology(IS&T) is seeking to hire a Workfront Admin/Coordinator who will assist the IS&T N-FOCUS team in assisting the Portfolio Manager in coordinating and facilitating activities related to the management of our project portfolio.

Responsibilities:

· Assist the Portfolio Manager in coordinating and facilitating activities related to portfolio management, ensuring project are on track and aligned with strategic objectives.

· Facilitate effective communication tasks among teams, stakeholders, and the Portfolio Manager, ensuring all parties are informed and engaged.

· Maintain accurate data related to projects within the portfolio, ensuring all required information is populated and up to date.

· Represent the team in Workfront changes, field additions, or updates, ensuring the platform evolves to meet requirements.

· Support Workfront forms, reports, dashboards and access requests to ensure the platform is effectively supporting portfolio management needs.

· Maintain comprehensive documentation related to portfolio processes, ensuring accuracy and accessibility for stakeholders.

· Schedule and coordinate meetings, including organizing and leading workshops or training sessions related to portfolio management.

· Must have the ability to keep data and schedules at the appropriate level of confidentiality

· Coordinate and lead Lessons Learned session after new process implementations.

· Generate reports to track key performance indicators to provide insights for decision making.

· Providing administrative support as needed.

Qualifications:

· Bachelor’s degree in business, Information Technology (IT), Project Management, or related field of study.

· Knowledge and experience in WorkFront Project Management software preferred, other workflow ticketing or project management software experience considered

· Strong, demonstrable competency in Microsoft Office applications, particularly Word, Excel, Visio, Outlook, and PowerPoint

· Minimum 3 years of experience working with project managers and teams to support projects.

· Experience with project planning, resource planning, work plan development and portfolio management processes

· Experience creating project plans for IT projects within a Software Development Lifecycle framework, recognizing appropriate phase dependencies.

• Must be able to work well within a team environment and have exceptional collaborative skills. 
  
• Must have strong organization, planning, problem solving, and decision-making skills.
  
• Must be comfortable prioritizing and managing multiple tasks with minimal direction.
  
• Must be service oriented with strong interpersonal skills with all levels of business and technical staff.
  
• Strong verbal and written communication skills, including the ability to gather and provide information effectively, regardless of audience.
  
• Ability to work effectively both independently and as part of a team.
  

· Ability to take direction, with minimal instruction, and produce high end results that will support team members.

· Attention to details, especially under pressure.

· Relevant Project Management, SDLC, PMLC and Agile certifications a plus