Repair Shop Administration Specialist

The overall responsibility of this position is to administer the development of pricing quotes for repairs, preparation of purchase orders, obtaining signed orders and processing all documentation through the production stage of the repair and final invoicing in our BaaN system. Additionally, this position will administer the development of ordering, and tracking of parts needed for repair. The Repair Shop Parts Administrator will work hand in hand with production and warehousing to assure a smooth workflow.

Responsibilities

• Responsible for pulling all drawings, parts lists, parts pricing and labor rates to calculate andgenerate projects in BaaN once crane inspection has been completed.
• Generates offers for customers specifying repairs to be performed.Obtains purchase orders from customers for work to be performed.
• Orders all parts and supplies required for contracted repairs.
• Responsible for all shipping and receiving of parts and supplies for contracted repairs.
• Coordinates parts and materials availability to ensure timely delivery and readiness for contractedwork to be performed.
• Responsible for all administration of labor sheets for contracted work.
• Once work has been completed, calculates all labor costs, parts used during repairs, consumablesused during repair, third party expenses (such as outside welders, etc.), etc. and generates invoicefor customer to ensure payment.
• Orders parts from any of our various warehouses.
• Tracks the status of the parts.
• Receives the parts in the Baan System once they have been checked by the warehouse.
• Works closely with the Service Administration Supervisor pertaining to parts used for a repair.
• Returns unused parts back to the main warehouse.
• Returns used/warranty items either to factory upon their request or to Newport News parts warrantydepartment.
• Communicates closely with parts personal and warranty personnel in Newport News.
• Communicates closely with the parts representatives in the factory.
• Works closely with warehouse to ensure organization of all parts used for projects coincide withrequirements by repair shop.
• Assists with arranging transportation and logistics as needed for the repair shop.

Competencies

• Education and Experience: High School diploma or equivalent education with a minimum of three years of experience in a parts or service administration role or similar environment.
• Strong written and verbal communication skills. Ability to interface with all levels of staff.
• Ability to work independently and as part of a team. Demonstrated initiative to visualize,organize, manage and complete projects in individual and group settings.
• Demonstrated ability to handle confidential information.
• Knowledge of software and systems related to parts and operations activities; projectmanagement software; BaaN or similar ERP software; spreadsheet software; and wordprocessing software.
• Strong attention to detail, including accuracy with numbers.
• Ability to prioritize and juggle multiple tasks.
• Ability to read technical drawings and hydraulic & electrical schematics.
• Ability to work overtime as well as on weekends as needed.

Our Offer

A comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days.

Referral Bonus: Tier IV

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Mariana Lopez-Floran.

Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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