Purpose:
The purpose of this role is to develop, track, evaluate, manage, and share a contagious vision with the Sales Team that aligns with the organizational goals of Triton Technical . To support this purpose, this role will be involved in all aspects of the sales process which includes appropriation of staff as necessary, oversee ing all sales processes , defining, and reporting objectives , resolving client challenges, ensuring clients and the sales relationship is well managed , and standard practices are developed and adhered to .
Position Summary & Responsibilities
- Leadership - Lead the Sale t eam through the development of department goals & objectives that align to the business objectives of Triton Technical. These goals will need to be measurable, reported on , and prove to enhance project management outcomes in sustainable ways .
- Strategy - The development of comprehensive sales strategies that consists or takes into consideration of the following elements: Client/Market Needs, Value Proposition, Targeting/Segmentation, Lead Generation/Tracking, Sales Process & Enablement, and Measurement.
- Supervision - Manage ment of staff which includes annual reviews, timesheet review, scheduling, discipline, work priorities and effectiveness both during the day and through the development of defined objectives for the year.
- Process & Procedure - Developing, evaluating, and managing pre-defined processes that will drive both the staff and services to meet defined objectives .
- Sales Management & Reporting - Coordinate and manage staff an d coordinate engineering resources to support effective and timely sales . The sales process , strategy and the integration with key stakeholders are managed in ways that ensure the sales team and processes are meeting objectives . The status and review of sales and opportunities will be reported in consistent and effective ways.
This position is primarily managerial & leadership focused (60%), direct sales (20%), and will also require a sales strategy background (20%) to ensure not only effective management of staff, but also an ability to support the types of sales of those services and systems Triton provides more effectively .
Essential Duties and Responsibilities
- Strategy: Oversee the execution of comprehensive sales strategies and methods, ensuring the sales focus is aligned with business priorities and defined target markets . Set realistic and achievable sales targets and objectives .
- Team Leadership: Lead , motivate, and mentor a team of sales team members , providing guidance and support throughout the sales lifecycle to achieve their targets.
- Performance Evaluation: Evaluate team performance, providing feedback and implementing development plans as needed.
- Client Relationship Management: Build and maintain strong relationships with clients. Understand client needs and challenges to provide tailored solutions. Ensure high levels of customer satisfaction and retention supporting advocacy.
- Collaboration with Other Departments: Work closely with the leadership team to align sales efforts with desired initiatives and defined markets . Collaborate with the technology engineering and operations teams to ensure seamless project delivery.
- Sales Performance Analysis: I mplement systems to track and analyze sales performance metrics . Regularly review and evaluate the effectiveness of sales strategies. Use data-driven insights to make informed decisions.
- Networking and Relationship Management : Attend industry events, conferences, and networking functions. Explore and establish partnerships to enhance business opportunities and stay connected to customers and vendors.
- Sales Management & Forecasting : Monitor and manage the sales budget effectively. Provide accurate sales forecasts and financial reports including sales funnels, forecasts, and additionally defined key performance indicators.
Additional Duties
- Develop team to consistently deliver upon sales goals and the requirements of internal stakeholders.
- Closely monitor and evaluate communication from the customer perspective
- Ability to utilize exceptional problem-solving skills to work through sales and client relationship challenges
- Communicate and follow-up with our worldwide customer base via phone and email in timeline and professional ways
- Enable open, constant, and constructive dialogue - both intradepartmental and interdepartmental
- Lead meetings for stakeholders and provide updates on progress and departmental status
- Lead daily/weekly team meetings to inspire, coach and lead multiple teams
- Consult with and support Project Management, Accounting, Logistics and E ngineering team members to ensure the level of sales involvement a nd support meets expectations.
- Compile and routinely deliver reports related to sales using Key Performance Indicators and sales forecasting models.
- Isolate and identify areas for improvement
- Other duties as assigned...
Experience and Skills
- Education: A bachelor's or master's degree in a relevant field, such as business management /administration , marketing , or a related discipline.
- Experience: Extensive experience in sales management, with a track record of successfully delivering upon sales goals . Prior experience in a leadership role is often required .
- Communication Skills: Effective communication and interpersonal skills to effectively interact with stakeholders, executive level client representatives at all levels.
- Analytical Skills: Strong analytical and problem-solving abilities to address complex challenges.
- Leadership: Demonstrated leadership skills with the ability to inspire and lead a team to achieve sales goals. Proven ability to lead both client and internal meetings to engage with clients and maintain high-quality work
- Strategic Thinking: Strategic mindset with the ability to align sales efforts with overall business objectives . Proven ability to measure performance using appropriate tools , systems, and techniques
- Adaptability: Flexibility to adapt to changing project requirements and business priorities.
- Sales Systems & Process : Familiarity with sales system, process and strategies that facilitate efficient and effectives closing of sales .
- Negotiation Skills: Ability to negotiate and influence others to achieve project goals.
Personality Traits & Skills
- Ability to work with and support multicultural clients and staff
- Ability to see beyond the current issues of the day, big picture thinker
- Strategic in planning and management of time and resources
- Explain technical issues and resolutions in an empathetic, patient, non-technical manner
- Effectively prioritize tasks and project/personnel challenges in accordance to defined standards
- Have a detail-oriented working style
- Share knowledge with team members, superiors, and users
- Apply knowledge to new situations
- A tenacity for solving problems both for the short and long-term
- Independence with a d esire to learn
- Ability to focus on results and outcomes
Requirements
- International travel (Passport Required)
- 8+ Years working with and leading/managing a team with the a bility to negotiate and influence others to achieve project goals
- 8+ Years managing integration related sales teams and systems
- 8+ Years of direct, contract and project sales experience
- Valid Driving License
Benefits:
- 20 Days PTO: Enjoy ample time off for relaxation and rejuvenation.
- 100% Company Covered Medical Insurance for Employee & Dependents: Comprehensive healthcare for the family at no cost.
- 100% Company Covered Dental Insurance: Comprehensive dental coverage at no extra cost.
- 401(k) Plan: Secure your future with our retirement savings option.
- Cell Phone & Internet Reimbursement: Stay connected without the added expense.
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