Senior Administrative Assistant/Residential Concierge

Do you want to enjoy going to work each day and be proud of your company?

Control Point has a proven track record of success and growth for over 17 years in Central and MetroWest Massachusetts. We offer a lucrative career opportunity with an established, GROWING, family-owned Heating, Air Conditioning and Plumbing business. Great opportunity for recent college grads to work hard, gain experience and move up the ladder! We are not your typical company, we expect top talent but also reward accordingly. We offer best-in-class benefits, competitive pay and a fun, BALANCED work environment. Our team's success, growth and wellness is of the utmost importance, which is why we continue to grow and flourish. This mentality has built a remarkable company culture and dynamic management team that truly cares for its employees and invests in your future!

Department: Operations Reports to: Senior Residential Concierge

What are the Perks?

• Comprehensive Benefits: Medical, Dental & Vision (50% company-paid), Company-paid Short & Long-Term Disability and Life Insurance
• WORK LIFE BALANCE!
• 10 paid holidays -We Offer National Mental Health Day as a holiday!
• 13+ days PTO (your birthday off)
• 401k plan with a 4% company match
• Tuition/Certification Reimbursement
• Snacks/Drinks provided at the office
• Advancement and growth opportunities
• CPR and First Aid training
• Health and Wellness sessions
• Continuing education and training
• Team Building Events
• Kickoff meeting
• Family outings

Position Summary: We are looking for a Senior Level Administrator to work in our Shrewsbury office. This role requires someone with a sense of urgency, strong Microsoft skills, ability to multitask and work in an extremely fast paced environment, who is also amazing with our customers and team members. Responsible for supporting the residential operations of the business. We are a family, woman and veteran owned company, looking for someone who can take initiative, think critically, and jump in where needed. This position will also be responsible for managing the relationship with all residential customers as well as the back-office administration that goes along with installations including Mass Save rebate and heat loan paperwork. Also responsible for general office organization. Must love working alongside our Chief Cuteness Officer, a Golden Retriever named Kaiya!

Required Qualifications:

• C ollege degree preferred or 3 years of business administration and customer service
• Well organized self-starter, ability to work independently and in fast paced environment
• Advanced computer skills (proficient in Microsoft Word, Excel, Sharepoint, Teams, Outlook)
• Excellent verbal skills, professional phone skills and interpersonal skills
• Energetic personality able to work well under pressure