Senior Cash Applications Specialist

By joining our team, you’ll be part of our life-changing Mission and Vision. You’ll work in a truly inclusive environment where diversity and equity are championed through words and actions. You’ll contribute to an innovative culture that is second to none, one that embraces curiosity, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together.

Job Description Summary

The Senior Cash Applications Specialist will assist the Cash Applications Supervisor in managing daily operations and ensuring timely and accurate posting of all payments and adjustments. Provides support, training and guidance to peer Cash Applications Specialists while successfully ensuring that all cash is posted by the close of each month-end. Other responsibilities include documentation and implementation of procedures pertaining to posting and reconciliation processes,and recording and notification of any payment posting issues to the Cash Applications Supervisor. The Senior Specialist also serves as the liaison between the Patient Financial Services (PFS) and Finance departments.
The Senior Cash Applications Specialist will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.
The Senior Cash Applications Specialist will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.

Job Description

The Senior Cash Applications Specialist will:

Assume primary accountability for identifying and importing all electronic remittances daily. Monitor and download 835 and lockbox payment files and ensure all posting batches are balanced. Post and reconcile electronic and manual transactions applied to Hospital and Medical Services accounts. Research, resolve and report any clearinghouse or bank related issues. Contact payors for missing EOBs/ERAs. Perform daily audit to ensure that all activities from lockbox, vouchers, live checks and credit cards are balanced. Analyze ERA/835 payment files and electronic fund transfers (EFT) on a daily and monthly basis. Record daily cash totals by major payor and provide month-to-date cash reports to PFS management. Oversee weekly reconciliation of unidentified payment accounts to avoid payments remaining in the account longer than 15 days. Maintain log and reconcile weekly/monthly credit card payments with Finance Accounting Clerk. Balance daily/monthly bank deposits and collaborate with Finance to ensure payments posted in Cerner balance with general ledger accounts. Provide operational guidance and technical support to peers under the direction of the Cash Applications Supervisor, document and disseminate job aids and policy/procedure updates. Serve as back up to Cash Applications Supervisor to handle any issues with bank deposits, upload of files and posting discrepancies. Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.

 

Reporting Relationships

Reports directly to the Revenue Cycle Specialist.

Knowledge, Skills & Abilities Required

• Associate’s Degree in Accounting or Business Administration or 3 – 5 years of direct experience with hospital accounts receivable cash applications preferred.

• Must be able to independently set and organize work priorities for self and team members.

• Ability to complete mathematical calculations in order to prepare required analyses and reports.

• Ability to effectively use a personal computer and working knowledge of spreadsheet application to perform data entry and analysis (must be proficient in Excel and Word).

• Attentiveness to detail with ability to comprehend and retain information needed to explain and interpret ledgers and accounts to employees and managers.

• Communication (verbal and written) and interpersonal skills necessary to interact with internal/external customers in various circumstances.

• Ability to collaborate effectively in a team setting in order to maximize quality and efficiently of operations.

• Excellent organizational and time management skills.

• Ability to establish and meet deadlines while managing multiple priorities.

Working Conditions

Normal office environment with little or no exposure to dust or extreme temperature.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Equal Employment Opportunity

ShirleyRyan AbilityLab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.