Senior Director Clinical Operations

THE ROLE

The Senior Director of Infusion Services works closely with the Executive Director of the PCI, PPMC finance team, pharmacy, nursing and infusion operations to ensure that infusion services throughout the Oregon region are delivered in a safe, efficient and financially responsible way. The senior director partners with system teams to understand infusion contracting, evaluating local and national trends to ensure providers have the best knowledge possible to deliver care to Oregon patients. Provides strategic leadership in drug cost reduction and medication utilization management. The senior director leads the strategic planning process to ensure access to infusion services throughout the Oregon region working collaboratively with service area and ministry leaders. This position ensures that services and programs are developed collaboratively and timely with community partners; are provided effectively, supported, monitored and financially successful. The incumbent exhibits behaviors that ensure collaboration within the Providence organization which enhance professional performance and reflect the Core Values and the Mission.

ESSENTIAL FUNCTIONS

• Provide overall direction, leadership and vision to infusion services throughout the Oregon Region. Assure compliance with the laws, rules and standards of regulatory bodies and accreditation agencies. Collaborates with System and Division teams on contracting with payors and evaluation of new therapeutic regimens.

• Responsible for infusion operations including workforce strategies, budgeting, access, financial performance, achievement of service metrics, and management of teams and deliverables.

• Work with local and regional teams across ministries to identify and scope appropriate growth opportunities.

• Collaborate with providers, Clinical Programs, acute care, division and system leadership, central services, and other services and departments to access services in response to the community's needs and to our strategies. Direct various projects related to growth, service and operational excellence.

• Provide relevant operational feedback to and from providers, including referring providers, leadership and staff involved in operations and programs; lead and influence strategic and tactical programs.

• Guide and support program and ministry leadership in developing goals and annual operating budgets for all sites and ensures that individual sites are operating within budget guidelines and meeting stated quality and productivity objectives.

• Participate in budget/space/capital planning related to infusion services. Monitors metrics including revenue, payor mix, productivity and expenditures.

• Hire, train, guide, evaluate and provide leadership for infusion directors, supervisors and managers to support the infrastructure needs of day-to-day operations of the operations. Develop and support programs that support DEI initiatives and goals and encourage a diverse workforce.

• Chairs the Oregon regional infusion committee, engaging all stakeholders in improving patient care and financial performance including pharmacy, finance, clinic operations and Clinical Programs.

• Manages collaborative SLA's with the PCN, pharmacy and finance.

QUALIFICATIONS

• Bachelor's Degree in Healthcare or related field preferred

• Master's Degree in Healthcare or related field preferred

• 7 years of experience with infusion program development, management and operations

• Successful experience in strategic planning, oncology and infusion

• 7 years of progressive management experience in leading teams, process group facilitation, project management, and strategic planning

• Local, State, and Federal Laws and negotiations related to disciplines.

• Joint Commission Standards

• Department specific regulations

• Infusion Service

• Leadership principles

• Financial/Budgeting principles

• Quality principles

• Displays excellent knowledge of the cancer care continuum, emerging trends in care and technology and consistently able to share knowledge and a vision with interdisciplinary team.

• Operating knowledge of the National Cancer Institute

• Organizing and prioritizing work

• Effective communications

• Relationship building

• Communicate effectively with staff, physicians, patients.

• Identify and lead quality projects.

• Establish and monitor budgets.

• Proactively identify and resolve issues.

Demonstrates ability to work as an effective leader with consistent record of successful teamwork.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

Requsition ID: 265130
Company: Providence Jobs
Job Category: Clinical Administration
Job Function: Clinical Support
Job Schedule: Full time
Job Shift: Day
Career Track: Leadership
Department: 5001 OR PPMC CANCER RESEARCH ADMIN
Address: OR Portland 4805 NE Glisan St
Work Location: Providence Portland Medical Ctr-Portland
Pay Range: $74.79 - $121.91
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.