Senior Group Sales & Event Manager

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Job Description - Senior Group Sales & Event Manager

Tamarack Resort is on the lookout for an extraordinary Senior Group Sales & Event Manager to ignite excitement and innovation in our team. This role can be a hybrid position for the perfect person based in Boise. Your role? Harness your creativity to seek out new opportunities, whether it's through phone solicitation, dazzling sales calls, or captivating trade shows. Dive deep into market insights, understanding our competitors inside out and strategically positioning us for success. But here's where the magic happens – go beyond the ordinary, crafting experiences that stand out from the crowd and keep clients coming back for more. With your keen eye for detail, anticipate our guests' every whim and need, ensuring their experience is nothing short of exceptional. From crafting proposals to sealing the deal with written confirmations, you'll handle it all with finesse. Ready to leave your mark on the future of travel and hospitality? Join us at Tamarack Resort, where the adventure begins

The Senior Group Sales & Event Manager shall strive to always provide exceptional service to both internal and external guests and team members. Serve as a leader in the department, partnering with department head to oversee all functions. You will be responsible for exemplifying the Tamarack Resort Culture as well as promoting Tamarack Resort as both the Destination and Employer of Choice! 

 

Tamarack’s opportunities are boundless.

For forward-thinking outdoor appreciators with refined taste, Tamarack is the all-season ski, golf, and lake resort that delivers abundant, accessible experiences and modern amenities. Experience boundless natural beauty and exploration, while creating memories and building a like-minded community. Explore our 3,600 acres of mountain, meadow, and lake featuring 33 miles of hiking and biking trails, 2,800 vertical drop, 1,350 skiable acres, Osprey Meadows Championship golf course, and lake side marina. No matter why you come, be free and belong!

 

  • Create, sustain and/or strengthen relationships with prospective customers, influencers and strategic partners
  • Enthusiastically represent the property brand and the associates that bring it to life
  • Support the financial and cultural expectations of the property with integrity
  • Exhibit the ability to introduce existing relationships to the property
  • Innovate, identify, and enthusiastically create new contacts and develop sales leads through phone solicitation/prospecting, sales calls, trade shows, etc..
  • Be the Keeper of the Culture by responding to sales inquiries and contacting potential clients to build and nurture lasting relationships
  • Be a Market Pro, understanding competitor strengths and weaknesses, economic trends, supply and demand, and strategically sell against our competition
  • Maintain expert-level knowledge or the hotel amenities, venues, and options, and provide recommendations to create authentic and distinctively different experiences for our groups
  • Have your eye on the ball and anticipate our guests' needs with prompt responses
  • Create, execute, and support the operational aspects of business booked, such as generating proposals, writing contracts, banquet event orders, corresponding with customers and event oversee
  • Be a Master Organizer and maintain timely and accurate recordings of activity of appointments, calls made, and business leads
  • Be empowered to take initiative to go beyond the ordinary and differentiate us from the competition, and create loyalty and excitement
  • Serve as department head in lieu of Director of Sales and Marketing
  • Provide leadership of sales and support staff in compliance with resort policies; To include but not limited to hiring, evaluation, safety, training/coaching
  • Focus on creating a meaningful experience, with a minimum of five years of previous experience in hospitality
  • Demonstrate enthusiasm for selling, passionate people, authentic experiences, and a distinctively different service in a team-oriented environment
  • Excel in relationship skills, believing that creating and fostering lasting connections with guests and team members is the cornerstone of effective sales
  • Showcase strong listening skills, being an exceptional listener with keen attention to detail
  • Proficient in communicating in English, both verbally and in written form, to articulate the amazing experiences the company can offer
  • Dedicated to completing necessary administrative duties, understanding that organization and proficiency in technical and managerial applications such as PMS, Delphi, and others are essential for success in the role; Their commitment to process will ensure efficiency and allow for more time to focus on sales
  • A proven closer, they will thrive on the challenge of securing new business and expanding the company's reach
  • Communicate confidently, concisely, and warmly, serving as a true representation of the brand, property, and associates
  • Possess a keen sense of luxury, understanding the importance of delivering exceptional service, products, and experiences that not only meet but exceed expectations
  • Plan events with culinary team, create banquet event orders, group resumes and oversee events
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