Senior Office Assistant

  Job Title: Senior Office Assistant

FLSA Status: Hourly

Reports To: HR Sr. Administrative Assistant

 

Under the direction of the HR Sr. Administrative Assistant, assists in planning and coordinating administrative services for the Festival Foods GB Support Office.

ESSENTIAL FRONT DESK DUTIES AND RESPONSIBILITIES

• Professional, energetic attitude with a quick smile
• At work, on time, each and every day
• Solid working knowledge of Microsoft Outlook, Excel, Word, and Power Point
• Warmly greet all guests and notify Festival associate of guest arrival
• Answer incoming calls and direct callers to the correct associate or location
• Maintain lobby and front conference room appearance
• Manage office lunch program: track daily lunch orders, send to deli, check in orders upon arrival, and reconcile payments from associates and payment to deli bi-weekly. Manage menu updates as needed with deli.
• Coordinate raffle tickets
• Other duties as assigned

ESSENTIAL OFFICE ADMINISTRATION DUTIES AND RESPONSIBILITIES

• Foster an office environment that celebrates individual empowerment, encourages open communication at all levels, and embraces the Festival Foods culture
• Coordinate all hotel reservations for traveling store associates and any other infrequent travelers
• Monitor stock levels and place orders for a variety of supplies necessary for daily office operations
• Manage all incoming and outgoing mail, prepare packages for shipment, coordinate pickups as needed
• Prepare and distribute associate birthday cards monthly for all associates
• Maintain phone and office directory
• Collaborate with Sr. Admin to draft updates for distribution to office as needed
• Complete monthly expense reporting for company credit card
• Other duties as assigned

QUALIFICATIONS

• High school diploma or equivalent; previous office experience is helpful but not required.
• Ability to interact tactfully and effectively with guests, vendor partners, and internal associates
• Ability to solve problems independently and collaboratively; using good judgment on which is necessary with each situation.
• Ability to manage conflict or resolve problems as needed.
• Professional oral and written communication skills with the ability to manage difficult situations
• Ability to maintain an organized work space and meet deadlines

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The work environment and physical demands described below are representative of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• The position requires the ability to sit for long periods of time
• The position requires the ability to lift up to 50 pounds on an occasional basis
• The position requires an individual to have both a professional appearance and demeanor

WORK SCHEDULE

The Senior Office Assistant is a full time hourly position with typical office hours of Monday – Friday 7:30 am to 4:00 pm.

Founded in 1946 as Skogen's IGA, Festival Foods is a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and to providing guests with exceptional service and value. The company, which began operating as Festival Foods in 1990, employs more than 8,000 full- and part-time associates and operates +40 full-service supermarkets across the state of Wisconsin. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.