Senior Project Manager

Description & Requirements Maximus is currently hiring a Senior Project Manager responsible for overseeing the Contact Center Operations Medicare Advanced Resolution Center Team. The incumbent will oversee service level agreements, special projects, reporting, budgeting, and customer relationships. Essential Duties and Responsibilities:
- Develop strategies and tactical implementation of new products and improvements to existing product lines.
- Work closely with business development and sales groups to identify upcoming needs.
- Develop a detailed plan for implementation and roll out.
- Follow up by evaluating product performance. The 6 month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment. This position is fully remote and will require a home office. Home office requirements: Reliable high-speed internet service Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity Minimum 5 Mpbs upload speeds Bachelor's degree or equivalent combination of education, technical training or work experience considered in lieu of degree with 7+ years of project management experience. Minimum Requirements Minimum Requirements:
- Bachelor's degree with 7+ years of project management experience.
- Delivers multiple small and large projects with high values and high risk.
- Provides leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
- Develops innovative methodologies, techniques, and criteria for projects.
- Advanced knowledge of workflows and project mapping.
- Facilitates the tracking and resolution of issues impacting projects. Previous experience on the Maximus Federal Contact Center Operations (CCO) project is preferred. EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.