Shipping Coordinator

Gasser Chair , a renowned leader in the design and manufacturing of high-quality seating products, is seeking a dedicated and detail-oriented Shipping Coordinator to join our team. At Gasser Chair, we pride ourselves on our commitment to excellence and innovation, creating custom seating solutions that combine style, comfort, and durability.

We are looking for a Shipping Coordinator to coordinate daily shipping operations. You will be the one to ensure complete orders are shipped and delivered in a timely manner. A successful Shipping Coordinator should be well-organized and excel in communication. The ideal candidate will be comfortable with administrative tasks and ensure that shipping processes are running smoothly.

Scope

Reporting to the Logistics Manager, the Shipping Coordinator at Gasser Chair will be responsible for coordinating and overseeing the shipping and delivery of products to ensure timely and accurate distribution to customers. This role involves coordinating all aspects of the shipping process, including preparing shipping documentation, coordinating with carriers, and ensuring compliance with company and industry standards. The Shipping Coordinator will play a critical role in maintaining customer satisfaction by ensuring that all orders are fulfilled efficiently and accurately.

Key Responsibilities

• Shipping Management: Coordinate the daily shipping operations, including scheduling shipments, preparing shipping documentation, and ensuring that all products are shipped in a timely manner.
• Carrier Coordination: Work closely with carriers to arrange transportation, negotiate shipping rates, and track shipments to ensure on-time delivery.
• Order Processing: Review and process shipping orders, ensuring accuracy and completeness of all shipping information.
• Documentation: Prepare and maintain all necessary shipping records and documentation, including bills of lading, packing lists, and shipping labels.
• Compliance: Ensure all shipments comply with relevant regulations and standards, including international shipping requirements if applicable.
• Problem Resolution: Address and resolve any shipping issues or discrepancies in a timely and effective manner.
• Customer Service: Communicate with customers regarding shipping status, delays, and any issues that may arise, providing excellent customer service throughout the process.
• Continuous Improvement: Identify and implement process improvements to enhance shipping efficiency and accuracy.

Qualifications

• High school graduate, or equivalent.
• Proven experience in shipping coordination or a similar role within the logistics industry.
• Proficient in using computers, including familiarity with shipping software, inventory management systems, and general office software (e.g., Microsoft Word, Excel, and Outlook).
• Strong knowledge of both domestic and international shipping regulations and customs procedures.
• Exceptional organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Problem-solving skills and the ability to handle high-pressure situations.

Benefits

401(k)

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Short-term disability

Long-term disability

Tuition reimbursement

Gasser Chair Company is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Gasser Chair Company complies with all laws and regulations related to verifying employment eligibility, and is an E-Verify employer.