Shipping & Receiving Clerk

A shipping/receiving clerk is responsible for tracking the movement of laboratory cases into and out of the facility. This role requires a combination of administrative, organizational, and physical skills. Shipping/receiving clerks work closely with other departments and outside vendors, carriers, and customers.
In the shipping aspect of the job, the clerk is responsible for packing and labeling items for shipment, verifying shipping information, preparing shipping documents, arranging for transportation, and tracking the shipment to its destination. In the receiving aspect of the job, the clerk is responsible for inspecting incoming shipments and lab prescriptions, verifying quantities and quality, and documenting any discrepancies or damages. They are also responsible for coordinating the movement of cases within the facility and maintaining inventory accuracy.

Position Duties and Responsibilities:

• Manages the shipment and receipt of all products, materials, and supplies.
• Collaborates and communicates with technicians, supervisors, service providers, and others involved in the shipment and receipt of products.
• Tracks, traces, and updates the status of incoming and outgoing shipments through the LabNext software by using Start/Stop scanning protocols.
• Customers not on LabNext will be managed & maintained via an Excel Tracker.
• Accurately navigate DDX/LabNext software.
• Maintains a clean and neat working environment.
• Promptly inspect incoming case contents.
• Provide excellent customer service to ACI Clinics.
• Perform other duties as requested.

Qualifications / Skills:

• Scanning and sorting incoming and outgoing stock.
• Receiving and Shipping.
• MS Office (including Excel).
• Pulling, packing, and labeling cases.
• Good written and verbal communication skills.
• Strong sense of time organization and urgency.
• Able to work independently and within a team.

Core Competencies: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Good judgement, analytical, and problem-solving skills.
• Ability to work in a team environment and independently.
• Ability to work on multiple inbound cases at the same time.
• A coachable attitude with a passion for life-long learning for self and others.