SOUTHERN REGION QUALITY COORDINATOR

Agency : Department of Human Services 

Opening Date: 06/14/2024
Closing Date/Time: 06/28/2024 
Salary:  Anticipated Salary: $7,660 - $10,000 per month ($91,920 - $120,000 per year) 
Job Type: Salaried 
County:  Sangamon 
Number of Vacancies: 1 
Plan/BU: None 

**************** A RESUME IS REQUIRED FOR THIS JOB POSTING ****************

Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.

When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Document s section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. 

Posting Identification Number 38514

Position Overview

The Division of Mental Health is seeking to hire a Southern Region Quality Coordinator. The Southern Region Quality Coordinator will p erform Continuous Quality Improvement (CQI) Development, project coordination and supervision of staff assigned to quality monitoring for assigned State Operated Psychiatric Hospitals (SOPH’s) . The Southern Region Quality Coordinator will c ollaborate with hospital quality managers to verify that services to persons with mental illness meet professional/accreditation/regulatory standards. As the State Mental Health Authority, the Division is responsible for ensuring that Illinois children, adolescents and adults living with serious mental illness, emotional disturbance or an impaired level of functioning have access to publicly funded mental health services.

Job Responsibilities

1. Serves as Southern Region Quality Coordinator. Performs Continuous Quality Improvement (CQI) Development, project coordination and supervision of staff assigned to quality monitoring for assigned State Operated Psychiatric Hospitals (SOPH’s).
2. Collaborates with hospital quality managers to verify that services to persons with mental illness meet professional/accreditation/regulatory standards.
3. Serves as full-line supervisor.
4. Assigns staff to present project reports to bureau, division and hospital administrative staff.
5. Assigns staff to write planning documents.
6. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

1. Requires knowledge, skill and mental development equivalent to completion of four (4) years college.
2. Requires three (3) years progressively responsible administrative experience in a health or human services organization.

Preferred Qualifications

1. Four (4) years of professional administrative experience performing quality control assessments and monitoring activities for a public or private business organization, generating corresponding statistical and/or written reports, and recommending and implementing policy changes because of those activities.
2. Four (4) years of professional experience performing data and statistical analysis, assessments, and monitoring for a public or private business organization.
3. Four (4) years of professional experience in the review and understanding of the mental health code and various accreditation and certification requirements.
4. Three (3) years of professional administrative experience meeting deadlines with strong attention to detail and the ability to utilize critical thinking skills while multi-tasking multiple projects.
5. Three (3) years of professional experience interacting with and communicating in oral and written form with internal and external stakeholders.
6. Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff, approving time off, and preparing and signing performance evaluations.

Conditions of Employment

1. Requires the ability to travel.
2. Requires ability to pass the IDHS background check.
3. Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.

*The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Mon - Fri, 8:30am - 5:00pm 
Work Location:  901 E Southwind Rd Springfield, IL 62703-5125 

Division of Mental Health

Inpatient & System Quality Management

CQI Development - Region 3,4,& 5
Agency Contact:   
Posting Group: Leadership & Management; Health Services ; Social Services 

About the Agency

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

* Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

These are just a few of the many perks available to all State employees. For more information about our benefits please follow this link:

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the  Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the  Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the  career portal for State employees and review the  Internal Candidate Application Job Aid

Non-State employees: on  Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: