Sr. Operations Excellence Program Manager, Product Operations

DESCRIPTION

The Echo, Tablet, and E-Readers Product Operations group develops and launches products that people all over the world love and rely upon every day. Echo, Alexa, Kindle, Fire Tablets--this is the team that makes these happen. We are a smart team of doers that work passionately to apply cutting-edge advances in technology and to solve real-world problems that will transform our customers’ experiences in ways we can’t even imagine yet. We're looking for a high-performing senior leader to create and launch new product development processes to grow our ability deliver product solutions on behalf of our customers. You will invent ways for cross-functional teams to work better together, deliver better results, reduce development costs, scale our efforts, and improve our products and business results while aligning with stakeholders. Curiosity, creativity, and a desire to raise the bar on how we invent for our customers--this is a cornerstone of your daily work. A day in the life
- With your knowledge of industry-standard product development processes, analyze our current processes and propose improvements or new mechanisms that will better serve our customers while improving speed, cost, scalability, and cross functional collaboration with lowest cost & effort. This includes development processes with external partners.
- Partner with Product Management, Engineering, Quality, and other cross-functional Operations and Finance stakeholders in the detailed development, deployment, and ongoing ownership of new development mechanisms.
- Identify, propose, and develop new portfolio metrics tools and systems.
- Guide teams through deployment of new mechanisms through hands-on guidance, training, and training materials.
- Evangelize new processes with key cross functional teams.
- Engage and influence cross functional teams for designing/modifying their processes for more effective product development. About the team
We are a team that spans across products to solve problems for our customers. We look for new product ideas, new mechanisms, new supply chain solutions, and combinations of these to make a positive impact on the world around us. Not only are we a gifted and passionate team, we also deeply value collaboration and building trust within and outside our group. We share our ideas and experiences so we can learn and grow from each other, all while developing and launching iconic products known the world over at scale. We are open to hiring candidates to work out of one of the following locations: Sunnyvale, CA, USA

BASIC QUALIFICATIONS

- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience working across functional teams and senior stakeholders
- Experience in influencing senior leadership through data driven insights
- Experience with end to end product delivery
- Experience with key program management techniques such as Gantt chart scheduling and planning, budgeting and budget management, risk mitigation, and communicating status and escalations.