Supervisor, Payroll Delivery

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Job Description

The purpose of this job is to oversee the organization’s payroll functions, ensuring that pay is processed on time, accurately, and in compliance with government regulations.

1. Recruits, interviews, hires, and trains new staff in the department
2. Oversees they daily workflow of the department
3. Provides constructive and timely performance evaluations
4. Handles discipline and termination of employees in accordance with company policy
5. Oversees procedures and processes and manages inquires and requests related to the preparation and distribution of weekly payroll
6. Processes payroll transactions including salaries, benefits, garnishments, taxes and other deductions
7. Ensures accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates
8. Ensures compliance with federal, state, and local payroll, wages and hour laws and best practices
9. Identifies and recommends updates to payroll software, systems, and procedures
10. Monitor paid time off (PTO) plan compliance in partnership with Legal and Human Resources
11. Perform test payrolls for changes being made to PTO plans, new job codes, new taxes, new deductions, etc. 
12. Perform payroll close process for weekly payroll, bonus runs, manuals, adjustment, etc.
13. Oversee and assist manager with all legal settlements, NQ (non-qualified-deferred compensation payments) payouts, and severance payments
14. Supports cross-functional activities and working sessions
15. Partners with HR Shared Services team and other key stakeholders with developing and maintaining Standard Operating Procedures (SOP)
16. Collects and studies operational processes and performance data to identify trends and opportunities for improvement
17. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
18. Complete other duties as assigned

Qualifications

• Bachelor’s degree in business administration, human resources, accounting or related field required
• Minimum four years of experience in multi-state and Canadian payroll processing required
• Minimum one year of experience in a leadership role preferred
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Proficient with Microsoft Office suite
• Familiarity with INFOR or other HRIS system preferred
• Knowledge of garnishment and child support laws including all types of wage assignments
• Ability to manage and lead a team
• Teamwork, problem solving, conflict management skills
• Excellent analytical, critical thinking, and organizational skills
• Strong attention to detail
• Excellent written and verbal communication skills and work with minimal supervision
• Ability to set priorities, multitask, meet deadlines, and resolve problems with a high sense of urgency

Additional Information

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