Support

HI, Fulltime or Long-Term Contract Very Urgent Fill Title: L2 Infra Support (Devops Infra) Location: Omaha, NE (5 Days Onsite) In-person is a must in nearby location of the candidate Job Description

• 8+ years’ experience in application support, Middleware support and production support with strong
  

troubleshooting capabilities

• Experience with using ITIL change, incident and problem management processes.
• Resolve critical production issues by leading major incident calls, engaging proper teams and driving root
  

cause analysis.

• Solve and debug system components to resolve technical issues in complex and highly regulated
  

environments comprised of on-prem and cloud applications and services.

• Hands on experience with monitoring and alerting processes in distributed, cloud and microservices based
  

environments.

• Collaborate both within the team and across teams to resolve application issues and advance as needed.
• Create, modify, and monitor dashboards to better catch potential issues and aide in observability.
• Support weekly and weekend on-call rotation as scheduled.
• Good verbal and interpersonal skills, communicating openly with the team members and stakeholders
• Solid ability to gather and analyze project requirements and translate them into technical specifications and
  

own the implementation.

• Resolve critical application alerts in a timely fashion including production issues across the environment
  

ingress/egress points. Technical Qualifications

• Hands on experience in Unix/Linux, windows
• Hands on experience with Middleware technologies (Apache, IHS, WAS, MQ , Tomcat, JBoss etc.)
• Hands on experience with Devops and tools
• Familiarity working with relational/non-relational databases.
• Solid understanding and hands on experience with Azure cloud
• Hands on experience with Cloud technologies - red hat OpenShift, Kubernetes, AKS, EKS cluster
  

administration and build

• Experience deploying applications on WebSphere Application Server/Tomcat/JBoss or Cloud
• Experience with monitoring tools – Splunk, AppDynamics, Dynatrace
• Infrastructure build engineering experience – middleware, OpenShift, Azure cloud
• Good to have understanding and experience with Ansible, Terraform, Bitbucket
• Good understanding of network topologies and troubleshooting network related issues
• Hands on experience with triaging application issues, network issues and OS performance issues
  

Thank you & Regards V S Durga Prasad | I T Recruiter E: | T: | Conch Technologies |