Switchboard Operator

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Job Title:Switchboard Operator (HS)Department:University Hospital | Food Service Administration

Responsible for superior customer service in providing information to callers and directing calls to the appropriate personnel. This involves processing internal and external calls through an integrated computer telephone system, utilization of department nutrition software and communication applications. Position is responsible to help patients order through receiving room service calls and proactively reaching out to patients. Hospital personnel, and patient, calls should be handled with superior customer service, answering nutrition-based questions within scope, and relaying information to appropriate staff members; verbally and/or electronically.

Additional Information:Location:Rhodes Hall (0354)Position Type:RegularScheduled Hours:40 Shift: Varying Shifts Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

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