Systems Administrator/IT Support

Our client is looking to fill the position of HelpDesk Support. This role will be on site in the New York office.Responsibilities:

• Troubleshoot, diagnose, and resolve technical hardware and software issues onsite for the New York office and remote support to all end users
• Troubleshoot Windows 11 OS, Mac and other operating system issues on a regular basis
• Support AV needs throughout the office, preparing Zoom, Cisco, and Microsoft Teams meetings for employees as needed, managing and fixing issues as they arise
• Prioritize and resolve all onsite and remote IT requests in an organized and timely manner keeping end user informed of the progress to fix the issue
• Perform hands-on fixes, including installing and upgrading software and hardware
• Collaborate with IT, Human Resources, and Administration teams to prepare meetings, new hire technology, and onboarding and offboarding
• Maintain daily technical operations in the New York office

Required Qualifications:

• 3 – 5 years of onsite and remote technology support
• Troubleshooting Windows, Mac, Cisco, Microsoft 365, SharePoint and OneDrive experience required
• Experience with Building Management Systems, Azure ID, and Cloud based storage solutions strongly preferred
• Experience with Bloomberg (preferred)and apps like Slack and Teams preferred
• Relevant experience required, undergraduate degree from accredited College/University preferred

If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page DistinctionSolomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.About Solomon PageFounded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.Opportunity Awaits.